Police Records Clerk

City of Kingsport • Kingsport, TN

7d • Onsite

About The Position

Performs a variety of technical and clerical support activities for the maintenance of the City of Kingsport’s Police Records System.

Requirements

• Knowledge of NCIC/TIES card file, coding system used to identify crimes
• Knowledge of the confidentiality requirements of police records and information
• Knowledge of authorized persons and extent of authorized information release
• Knowledge of the general policies and procedures of the City of Kingsport Police Department
• Skill in retrieving information and running a variety of reports from records system
• Skill in establishing and maintaining effective working relationships with law enforcement personnel, agents of the court and the public
• Skill in understanding and following complex written and oral instructions
• Skill in operating a variety of office equipment including typewriters, computer terminals, telephones and copiers
• Skill in accurately recording and accounting for receipt of cash payments
• High school graduate or high school equivalent
• Experience equivalent to one year full time clerical support work, OR completion of a post high school education in Office Management, or closely related area may substitute for required experience
• Must obtain TIES certification within first year of employment

Responsibilities

• Retrieves and verifies case/incident information in Police Records System
• Responds to request(s) for information from law enforcement officers, agents of the court and the public
• Makes copies of records/reports for authorized persons
• Greets general public, acts as informational receptionist for jail, police department, and Justice Center
• Operates NCIC, NLETS, and TIES computer system network
• Researches records of incidents, arrests, convictions and traffic violations
• Receives and routes information via radio/telephone/direct contact to police personnel
• Answers routine questions from the public regarding police records policies and procedures
• Compiles information and submits reports to state and federal law enforcement/transportation agencies
• Effectively deals with members of the public who may be emotional
• Collects fees, fines and bonds, maintains accurate records through cash receipt book and audit sheet
• Maintains abstracts for traffic violations in accordance with state law
• Fills in during the absence of Traffic Court Clerk
• Prepares for City Court when needed
• Performs other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED