NSU00470 - Police Dispatcher (Multi-Hire)

DHRM • Norfolk, VA

7d • Onsite

About The Position

The Dispatcher/Emergency Coordinator I supports campus public safety by receiving and prioritizing emergency and non-emergency calls, dispatching appropriate services, and monitoring communication and surveillance systems. The position operates Virginia Criminal Information Network (VCIN) and National Crime Information Center (NCIC) systems and two-way radios.

This is an essential personnel position requiring 12-hour rotating shifts, including days and nights. The employee may be required to work or be called in during emergencies, inclement weather, staffing shortages, and mandatory events as needed.

Requirements

• Basic knowledge of the work activities of a Police Department or law enforcement agency.
• Keyboarding skills and proficiency with Microsoft Office Suite.
• Ability to work rotating shifts, including nights, holidays, and weekends.
• Ability to communicate clearly and concisely.
• Ability to interpret policies and procedures.
• Experience dealing with the public and working in an office setting.
• Must obtain Basic Dispatcher certification within one year of hire.
• High school diploma, or an equivalent combination of education and training that provides the requisite knowledge, skills, abilities, and experience.
• Proficiency using communication equipment, including two-way transmitters, computer systems, and video surveillance equipment.
• Must be authorized to work in the U.S. without employer sponsorship.
• Candidates must include a diversity statement reflecting their commitment to diversity and inclusion and describing experience with diversity initiatives and/or students from underrepresented groups.

Nice To Haves

• Previous experience with law enforcement regulations, including incident reports and crime classifications.
• Certification as a Certified Emergency Coordinator, or ability to complete the course within six months or less of employment.
• Previous experience and certification with VCIN and NCIC systems, or ability to obtain certification.
• Previous experience with surveillance equipment.
• Experience working with students from diverse backgrounds and a demonstrated commitment to improving access to higher education for all students regardless of background.

Responsibilities

• Prioritize emergency and non-emergency calls and appropriately disseminate requests for routine assistance and emergency services.
• Monitor audio and video surveillance equipment.
• Operate VCIN and NCIC computer systems and two-way handheld radios.
• Report to work or be called in during emergencies, inclement weather, or staff shortages on any shift.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED