Police Dispatcher

DHRM•Chesterfield, VA

10d•Onsite

About The Position

Virginia State University is hiring a Police Dispatcher to serve the VSU community by providing professional and efficient police services. The role supports the protection of life and property and the enforcement of Commonwealth laws and University regulations within appropriate jurisdictional confines. Duties include receiving and relaying information accurately and promptly, entering data into automated systems according to procedure, and organizing clerical support functions. The dispatcher must maintain strict confidentiality and communicate with the public diplomatically, including when handling sensitive, emotional, critical, or confidential matters. The selected candidate must be able to complete a state-certified dispatcher certification program through the State of Virginia. The position is not eligible for employment-based visa sponsorship; applicants must be authorized to work in the United States without employer sponsorship, now or in the future. The role is based at Virginia State University. Applications are accepted until the position is filled. A cover letter and current résumé/CV are required; official transcripts will be required at employment. The selected candidate will undergo an extensive background check, which may include fingerprinting.

Requirements

Must be able to complete a state-certified dispatcher certification program through the State of Virginia.
Working knowledge of office practices and procedures.
Working skill in keyboarding and operating voice communications equipment.
Demonstrated ability to interpret and apply policies and procedures.
Ability to organize and prioritize tasks and assignments and work independently.
Ability to communicate verbally and in writing, and think and respond quickly in emergency situations.
Applicants must be authorized to work in the United States without employer sponsorship, now or in the future.
Must submit a cover letter and current résumé/CV with the online application.
Selected candidate is subject to an extensive background check, which may include fingerprinting.

Nice To Haves

Certified Dispatcher through the State of Virginia Department of Criminal Justice Services, qualified to operate NCIC, VCIN, and DMV equipment/databases as a dispatcher.

Responsibilities

Receive and relay information accurately and in a timely manner.
Organize clerical support functions effectively.
Enter data accurately into automated systems while following correct procedures.
Maintain strict confidentiality.
Communicate with the public using diplomacy and interpersonal skills.
Handle emotional, critical, and confidential matters sensitively.
Support professional and efficient police services to the VSU community.
Help protect life and property and enforce Commonwealth laws and University regulations within appropriate jurisdictional confines.
Investigate and follow up on reports of criminal activity or other suspicious incidents.

Benefits

Optional Retirement Plan (ORP) with immediate vesting, portability, and investment choice.
Virginia Retirement System (VRS) defined benefit pension with lifetime monthly income.
457 Deferred Compensation Plan (DCP).
403(b) plan through TIAA.
Comprehensive medical and dental plans.
Employee Assistance Program.
Paid annual and sick leave.
Paid state and federal holidays.
Employer-paid life insurance.
Flexible Spending Accounts.
Public Service Loan Forgiveness eligibility.