Police Dispatcher

Virginia Information Technologies Agency•Chesterfield, VA

11d•$40,000

About The Position

The Police Dispatcher serves the Virginia State University community by receiving and relaying information accurately and promptly, providing effective clerical support, and entering data into automated systems according to established procedures. The position requires strict confidentiality and professional, diplomatic communication with the public, including when handling sensitive, emotional, critical, or confidential matters. The role supports the university's police services in protecting life and property and enforcing Commonwealth laws and university regulations within the appropriate jurisdiction. Duties also include investigating and following up on reports of criminal activity and other suspicious incidents, and providing professional and efficient police services.

Requirements

Must be able to complete a state-certified dispatcher certification program through the State of Virginia.
Working knowledge of office practices and procedures.
Working skill in keyboarding and operating voice communications equipment.
Demonstrated ability to interpret and apply policies and procedures.
Ability to organize and prioritize tasks and assignments and work independently.
Ability to communicate verbally and in writing, and to think and respond quickly in emergency situations.

Nice To Haves

Certified Dispatcher through the State of Virginia Department of Criminal Justice Services to operate NCIC, VCIN, and DMV equipment/databases as a dispatcher.

Responsibilities

Receive and relay information accurately and in a timely manner.
Organize clerical support functions effectively.
Enter data accurately into automated systems while following correct procedures.
Maintain strict confidentiality.
Communicate with the public using diplomacy and interpersonal skills, including when handling emotional, critical, and confidential matters.
Support police services that protect life and property and enforce Commonwealth laws and university regulations within appropriate jurisdictional confines.
Investigate and follow up on reports of criminal activity and other suspicious incidents.
Serve the Virginia State University community through professional and efficient police services.

Benefits

Optional Retirement Plan (ORP) with immediate vesting, portability, and investment choice.
Virginia Retirement System (VRS) defined benefit pension with lifetime monthly income.
457 Deferred Compensation Plan (DCP).
403(b) (TIAA).
Comprehensive medical and dental plans.
Employee Assistance Program.
Paid annual and sick leave.
Paid state and federal holidays.
Employer-paid life insurance.
Flexible Spending Accounts.
Public Service Loan Forgiveness eligibility.