NSU00470 - Police Dispatcher (Multi-Hire)
About The Position
The Dispatcher/Emergency Coordinator I supports campus public safety at Norfolk State University by receiving and prioritizing emergency and non-emergency calls, dispatching appropriate services, and monitoring communication and surveillance systems. The position operates Virginia Criminal Information Network (VCIN) and National Crime Information Center (NCIC) systems, two-way radios, and surveillance equipment. This is an essential personnel position requiring 12-hour rotating shifts, including days and nights. The successful candidate may be required to report to work or be called in during emergencies, inclement weather, staffing shortages, and mandatory events as needed. Applicants must be authorized to work in the United States without employer sponsorship.
Requirements
- Basic knowledge of the work activities of a police department or law enforcement agency.
- Keyboarding skills and proficiency with Microsoft Office Suite.
- Ability to work rotating shifts, including nights, holidays, and weekends.
- Ability to communicate clearly and concisely.
- Ability to interpret policies and procedures.
- Experience dealing with the public and working in an office setting.
- Must obtain Basic Dispatcher certification within one year of hire.
- High school diploma or an equivalent combination of education and training that provides the required knowledge, skills, abilities, and experience.
- Skill using communications equipment, including two-way transmitters, computer systems, and video surveillance equipment.
- Must be authorized to work in the United States without employer sponsorship.
Nice To Haves
- Previous experience with law enforcement regulations, including incident reports and crime classifications.
- Certification as a Certified Emergency Coordinator, or ability to complete the course within six months or less of employment.
- Previous experience and certification in VCIN and NCIC systems, or ability to obtain certification.
- Previous experience with surveillance equipment.
- Experience working with students from diverse backgrounds and a demonstrated commitment to improving access to higher education for students of all backgrounds; applicants must include a diversity statement describing their commitment and relevant experience.
Responsibilities
- Prioritize emergency and non-emergency calls and appropriately dispatch requests for routine assistance and emergency services.
- Monitor audio and video surveillance equipment.
- Operate VCIN and NCIC computer systems and two-way hand-held radios.
- Report to work or be called in during emergencies, inclement weather, or staffing shortages on any shift, as required.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
