Police Dispatcher

City of Florissant•Florissant, MO

About The Position

This is specialized work in receiving and dispatching information in the Police Communications Division. The Police Dispatcher communicates with the public and city employees, monitors calls and radio traffic, dispatches police and other response vehicles, records and relays information, maintains dispatch documents and equipment, and monitors individuals in holding cells. The position also includes assisting with training new employees and performing other duties as directed. This is a full-time position with an hourly rate of $24.84 and a full benefits package.

Requirements

Be a U.S. citizen at the time of application and a Missouri resident at the time of appointment.
Be at least 18 years old and demonstrate maturity.
Be a high school graduate or have a GED equivalent.
Have specialized coursework in general office practices, such as typing, filing, and related duties.
Have good moral character.
Have a valid driver's license.

Responsibilities

Deal tactfully and courteously with the public and city employees.
Work rotating shifts, including weekends.
Monitor telephones and radio in the dispatch center; answer incoming calls, determine the nature of each call, gather necessary information, and transmit or relay it.
Dispatch police and other response vehicles for emergencies; broadcast the nature, location, and time of incidents; contact required personnel and local services such as the fire department; ensure reserve units are present by contacting designated call-back personnel; and relay information as required.
Record computer data concerning radio and telephone communications and the location of personnel and equipment.
Maintain contact with responding personnel during emergencies, provide pertinent incoming information, and track and communicate information such as traffic lights that are out and streets that are closed.
Maintain the dispatch center work area and equipment in clean and working order.
Operate radios as needed, assist with radio communications, operate the base radio as required, and send and receive computer messages.
Operate listed tools and equipment as required.
Compose, type, and edit correspondence, reports, memoranda, and other material, using judgment regarding content, accuracy, and completeness.
Enter data on standard office and department forms, manually and electronically; make simple postings to reports; and compile and tabulate data.
Maintain dispatch documents and records for dissemination.
Operate a telephone switchboard.
Monitor individuals in holding cells for proper conduct, safety, medical needs, and other needs.
Assist in training new employees.
Perform other duties as directed.