Police Dispatcher

Universities of Wisconsin • La Crosse, WI

53d • Onsite

About The Position

Under general supervision of the Law Enforcement Dispatch Supervisor, this position works in a critical office on campus that serves as a hub of all alarms and notification systems that are crucial to the safety of the campus community. This position works independently to provide communications via two-way radios, telephones and computer for the university police, dispatch and telephone operations. It is a crucial position for coordinating internal as well as external communications for two departments and for the campus. This position works alone and is subject to occasional supervisory checks.
This position must be able to prioritize, multitask and remain calm in outwardly stressful incidents. This position must maintain an excellent understanding of Department/University policies and procedures. It is accountable for accurate police reports, dispatch logs and police records which are always sensitive and highly confidential in nature. This position plays a key role in the maintenance, creation and dissemination of legally required crime and activity statistics. The position will apply and maintain accurate records of Department grants.
Serves as a Campus Security Authority as defined by the Jeanne Clery Disclosure of Campus Security Policy and Campus crime Statistics Act (Clery Act).

Requirements

• Minimum of high school diploma or equivalent.
• Required to become certified and maintain certification with WI DOJ Time system. This certification requires an extensive background and criminal history check.
• Knowledge and experience in the use of computer software including Microsoft Office Suite (i.e. Word, Excel)
• Effective oral and written communication skills.
• The ability to multi-task when necessary.

Nice To Haves

• Knowledge of policies and procedures of a public safety unit.
• TIME Certified.

Responsibilities

• Operates police radios, phone consoles, and various equipment and technologies to receive and processes requests and information from institutional affiliates, law enforcement, and other public safety agencies
• Schedules logistics and secures resources for response to emergency incidents for the institution
• Communicates effectively and provides accurate and detailed instructions to all types of audiences in high stress emergency situations
• Troubleshoots, triages, and escalates issues according to established policies and procedures
• Documents incidents accurately and adheres to all applicable policies, rules, and regulations

Benefits

• Paid vacation for 12-month positions.
• Excellent flexible health insurance with low co-pays and good coverage.
• Paid holidays and paid sick days.
• Retirement system (vested after 5 years of employment).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED