Police Communications Operator

Commonwealth of Pennsylvania • Cameron County, PA

12h • Onsite

About The Position

The Police Communications Operator for the Pennsylvania State Police is a vital part of keeping communities safe. This role places you at the center of emergency response, where your clear communication supports Troopers in the field. You will work in a fast-moving environment that values calm decision making and teamwork. Step into a position where your efforts help protect the public every day! This role centers on receiving and managing critical information to support public safety and law enforcement. You will handle calls, track incidents, and assist Troopers by keeping communication flowing.

Requirements

• Two years of experience using two-way radio, multi-line telephone, or computer aided dispatch systems; or Two years of experience using computer systems for entering, updating, and retrieving information; or Completion of 60 college credits; or An equivalent combination of experience and training.
• Possess a clear, firm voice and no major speech, hearing, or visual impairments that would interfere with understanding verbal communication, being understood, or using electronic communications equipment and visual display equipment.
• Obtain an active Public Safety Telecommunicator certification issued by the Association of Public Safety Communications Officials within the probationary period and maintain the same for the duration of employment in this job.
• Obtain active Commonwealth Law Enforcement Assistance Network (CLEAN) and Pennsylvania Justice Network (JNET) certifications issued by the Pennsylvania State Police within the probationary period and maintain the same for the duration of employment in this job.
• Be able to perform essential job functions.
• Submit a report of medications for screening by the State Police Medical Officer.
• Pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.

Responsibilities

• Receive emergency and non-emergency calls and gather essential information from callers
• Dispatch details to Troopers and request support from police, fire, ambulance, and other agencies
• Maintain and update electronic incident records and research data using required systems
• Respond to administrative inquiries and assist station visitors with information or direction
• Participate in required training and help guide new operators on procedures

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree