Police Communications Operator

Commonwealth of Pennsylvania • Northumberland County, PA

7h • Onsite

About The Position

Are you seeking a rewarding career in a fast-paced, mission-focused environment where strong communication skills and adaptability are essential? As a Police Communications Operator with the Pennsylvania State Police (PSP), you will play an important part in connecting people with the help they need. This job lets you support law enforcement by gathering details, sharing updates, and guiding information where it must go. Your work helps troopers respond quickly and effectively to keep the public safe. This is an outstanding opportunity to sharpen your existing skills, gain valuable new ones, and contribute to upholding the PSP's core values.

Requirements

• Two years of experience using two-way radio, multi-line telephone, or computer aided dispatch systems; or Two years of experience using computer systems for entering, updating, and retrieving information; or Completion of 60 college credits; or An equivalent combination of experience and training.
• Possess a clear, firm voice and no major speech, hearing, or visual impairments that would interfere with understanding verbal communication, being understood, or using electronic communications equipment and visual display equipment.
• Must obtain an active Public Safety Telecommunicator certification issued by the Association of Public Safety Communications Officials within the probationary period and maintain the same for the duration of employment in this job.
• Must obtain active Commonwealth Law Enforcement Assistance Network (CLEAN) and Pennsylvania Justice Network (JNET) certifications issued by the Pennsylvania State Police within the probationary period and maintain the same for the duration of employment in this job.
• Must be able to perform essential job functions.
• Must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.

Responsibilities

• Gather information from callers and determine priority levels for incidents
• Relay details to troopers and coordinate responses through radio, phone, and computer systems
• Contact police, fire, ambulance, towing, and other partners to request assistance
• Enter, update, and manage incident information in electronic systems
• Respond to administrative questions and assist visitors seeking information or support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree