POLICE COMM DISPATCHER
About The Position
Under direct supervision during training period, and under limited supervision thereafter, is responsible for simultaneously operating a multi-channel radio console and a multi-line telephone, while maintaining computer-aided dispatch systems and other computer systems. Responsible for receiving, coordinating and disseminating critical information from various sources and maintaining radio contact with mobile/field units to monitor response, progress and any needed support. This position works in the Communications Center which is responsible for answering 9-1-1 calls in a 24/7 operation. Performs Other duties as required.
Requirements
- High school diploma or G.E.D.
- One (1) year of clerical, customer service or public contact experience
- Must obtain ACJIS Terminal Operator Certification within six months of hire and maintain certification throughout the course of this assignment with the Department.
- Must be able to type a minimum of 40 words per minute or equivalent keystrokes in CAD and/or other computer programs for accurate and timely information entry within six months of hire.
- Holidays, weekends, irregular hours and shift work may be required with possible extension of shift hours, at times with short notice.
- Limited travel is necessary.
- Must successfully complete the examination process.
- A polygraph and background investigation are required for successful applicants.
- Must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Responsibilities
- Simultaneously operating a multi-channel radio console and a multi-line telephone
- Maintaining computer-aided dispatch systems and other computer systems
- Receiving, coordinating and disseminating critical information from various sources
- Maintaining radio contact with mobile/field units to monitor response, progress and any needed support
- Answering 9-1-1 calls in a 24/7 operation
Benefits
- Accrued vacation pay and sick days
- 10 paid holidays per year
- Deferred compensation plan
- Top-ranked retirement plans
- Affordable medical, dental, vision, life, and short & long-term disability insurance plans
- Employee Assistance, Peer and Family Support Programs
- Bus Cards (Subsidized partially by the State)
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
