Poker Dealers

Downstream Casino Resort•Quapaw, OK

3d•Onsite

About The Position

A Poker Dealer is responsible for dealing at assigned poker tables while creating a fun, exciting, and entertaining environment with service that exceeds guest expectations. This role requires a friendly, supportive, and enthusiastic attitude, with the ability to handle demanding scheduling needs and work effectively in a fast-paced casino environment. The dealer must maintain a spotless environment, adhere to all policies, and provide exceptional customer service.

Requirements

Must be a minimum of 18 years of age or older upon employment.
High school diploma or its equivalency required.
Must be able to pass a live Poker audition by demonstrating adequate Poker knowledge and dealing skills.
Must successfully complete and pass a math aptitude test.
Must be able to get along with co-workers and adhere to all Supervisor/Manager directives.
Strong interpersonal communication and time management skills required.
Requires an individual with both a high degree of professionalism and the ability to work effectively with others on a consistent basis.
Must be procedure oriented, and able to take direction and handle all dealing tasks effectively.
Must present a well-groomed and professional appearance.
Must possess excellent communication skills.
Must be able to read, write, speak and understand English.
Must be able to respond to visual and oral cues.
Ability to write routine correspondence and to speak effectively to the public, employees, and customers.
Must be able to be approved for and maintain a valid gaming license.
Employment is contingent upon a favorable outcome of a background investigation and drug screening.

Nice To Haves

Native American Preference policy does apply.

Responsibilities

Demonstrates working knowledge of all forms of Poker, dealing policies, and general gaming procedures.
Sustains a friendly, supportive, and enthusiastic attitude towards guests.
Displays positive acceptance of demanding scheduling needs.
Creates teamwork by performing all dealing functions in a professional and accurate manner.
Assists in maintaining a spotless environment by removing and storing all chip racks and tray tables and disposing of any cups, glasses, or bottles left behind by guests.
Adheres to regulatory, departmental, and company policies in a professional manner.
Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times.
Maintains a professional work environment with supervisors and staff.
Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
Attends all necessary training meetings.
Assists in other projects, as directed.
Deals effectively and interacts well with customers and employees.
Resolves problems/conflicts in a diplomatic and tactful manner.
Communicates all irregularities to their Supervisor/Manager on a consistent basis.