Poker Dealer - Dual Rate Floorperson

Mohegan Sun • Montville, CT

1d

About The Position

This position deals and officiates assigned poker games or tournaments, providing players with a fun, fast, fresh, and friendly gaming environment. When assigned as a dual-rate Poker Floorperson, the employee supervises and secures the assigned poker game while maintaining focus. The role also involves customer service, educating players about game rules, and following applicable department policies and procedures, internal controls, and Gaming Commission regulations.

Requirements

• High school diploma or equivalent.
• Graduate of a Poker Dealer School or previous experience dealing poker in a high-volume, complex casino environment.
• Successfully pass a Mohegan Sun Poker Dealer audition.
• Read, write, and communicate effectively in English.
• Excellent written and verbal communication skills.
• Excellent organizational and multitasking skills, including the ability to delegate tasks.
• Ability to maintain the game's pace.
• General knowledge of the gaming floor and property.
• Knowledge of department policies, procedures, rules, and regulations pertaining to the game.
• Certification in tournament dealing by the Mohegan Sun Table Games training department or Tournament Manager.
• Full understanding of gaming rules and regulations.
• Attend annual CTR/SARC training and refresher courses.
• Able to work in a casino environment with smoke, low lighting, and loud music and noises.
• Able to bend and stretch for long periods while sitting.
• Able to work in a fast-paced environment with frequent interruptions.
• Able to work various shifts and flexible hours.

Responsibilities

• Deal and officiate assigned poker games or tournament tables according to established policies and procedures.
• Maintain the pace of the game while interacting with players.
• Secure gaming equipment and the game layout.
• Educate customers on game rules.
• When assigned as a Poker Floorperson, supervise and secure the assigned poker game according to department policies and procedures.
• When assigned as a Poker Floorperson, enforce internal controls, Gaming Commission regulations, and poker game procedures.
• Greet guests warmly and promote superior customer service.
• Rate players accurately and promptly and efficiently resolve guest issues and concerns.
• Demonstrate the four principles of the spirit of Aquai: Welcoming, Mutual Respect, Cooperation, and Building Relationships.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED