Dual Rate Dealer/Poker Supervisor

Casino Del Sol • Tucson, AZ

2d

About The Position

The Dual Rate Dealer/Poker Supervisor works under the direct supervision of the Poker Supervisor. When working as a dealer, the employee performs accurate, professional, and proficient duties in accordance with policies, procedures, rules, internal controls, and applicable gaming regulations. The employee assumes Dual Rate Supervisor responsibilities when the primary Poker Supervisor is unavailable due to scheduled days off, paid time off, illness, a position vacancy, or an emergency. The employee does not serve as dealer and supervisor at the same time.

The role helps ensure adequate play at each table, supports the games and limits offered, maintains a comfortable poker-room atmosphere, communicates with other departments, documents transactions in shift reports, and informs the Poker Manager of irregularities. The position involves working in a smoking environment with high noise, flashing lights, and large crowds, and requires extended periods of standing, walking, or sitting as well as physical activity and lifting, pulling, or carrying up to 25 pounds.

Requirements

• Successfully pass a poker dealing audition.
• Have one year of floor supervisor experience and one year of poker dealer experience, or an equivalent combination of academic education, training, or work experience demonstrating the ability to perform the duties.
• Pass a required math test.
• Be able to work any shift, weekends, holidays, special events, and overtime as needed.
• Successfully pass a pre-employment drug/alcohol screening in accordance with company policy.
• Have employment eligibility in the United States.
• Be able to obtain and retain a valid gaming license.
• Know casino-approved poker games, Tribal gaming rules and regulations for poker operations, Arizona gaming regulations for poker operations, Minimum Internal Controls (MICs), customer service/public relations techniques, and basic math and money-handling procedures.
• Have excellent coordination and dexterity; skill in developing and maintaining good working relationships; and the ability to establish and maintain effective relationships with employees and guests.
• Be able to work under pressure, pay attention to detail, and understand and follow written or verbal instructions.
• Be able to read, write, and communicate effectively with guests and team members in a positive and professional manner.
• Meet the listed physical demands, including lifting, pulling, or carrying up to 25 pounds.
• Be able to work in a smoking environment with high noise, flashing lights, and large crowds.

Nice To Haves

• High school diploma or G.E.D.

Responsibilities

• Ensure adequate play at each table by making assignments as necessary.
• Assist in maintaining the types of games being played, the limit, and the buy-in.
• Maintain a comfortable atmosphere in the poker room.
• Maintain open communication with other departments.
• Maintain proper documentation of all transactions through shift reports.
• Keep the Poker Manager informed of irregularities.
• When acting as a dealer, perform duties accurately and professionally in accordance with policies, procedures, rules, internal controls, and applicable gaming regulations.
• Assume Dual Rate Supervisor responsibilities when the primary Poker Supervisor is unavailable, without serving concurrently as a dealer and supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed