Point of Care Coordinator

ThedaCare • Fond du Lac, WI

2d • Onsite

About The Position

The Point of Care Testing Coordinator develops, implements, trains, and maintains the laboratory’s point-of-care testing program. The coordinator ensures the accuracy of test results and respectfully addresses situations or decisions to ensure patient concerns and needs are met. The role demonstrates professional relationships with patients, families, colleagues, and providers.

The position is based in a clinical, patient-facing environment and supports locations in Fond du Lac and Oshkosh. The schedule is Monday through Friday, primarily 7:00 a.m. to 3:30 p.m., with flexibility required. There are no weekends or holidays. The role is scheduled for 40 hours per week and is not overtime-exempt.

Requirements

• Bachelor’s degree in an accredited program.
• At least 2 years of experience in a laboratory environment or in a Point of Care Coordinator role.
• One of the following certifications: ASCP Medical Technologist (MT) or Clinical Laboratory Scientist (CLS); NCA Medical Technologist (MT) or Clinical Laboratory Scientist (CLS); or AMT Medical Technologist (MT).
• Ability to move freely, including standing, stooping, walking, bending, pushing, and pulling, and to lift up to 50 pounds without assistance.

Responsibilities

• Oversee, guide, and ensure implementation of test systems.
• Ensure testing personnel receive training as needed to comply with regulatory guidelines.
• Maintain compliance with CLIA, Joint Commission, and CAP standards in collaboration with the quality management department and laboratory leaders.
• Oversee testing personnel in developing, evaluating, and maintaining test procedures.
• Guide the development and implementation of competency assessments for testing personnel.
• Manage and review all proficiency testing.
• Coordinate validation and verification testing for new point-of-care equipment.
• Assist key point-of-care personnel with instrument troubleshooting and other testing issues.
• Develop and implement quality improvement initiatives.
• Perform periodic audits of quality control records and recommend and implement corrective action as appropriate.

Benefits

• Lifestyle engagement resources, including health coaches, relaxation rooms, health-focused apps, and mental health support.
• Access and affordability resources, including minimal or zero copays, team member cost-sharing premiums, and daycare.
• Continued opportunities for learning and development.
• Accessible and transparent leadership.
• Commitment to work/life balance.

What This Job Offers

• Job Type: Full-time