Point of Care Coordinator

ThedaCare • Fond du Lac, WI

1d • Onsite

About The Position

The Point of Care Testing Coordinator develops, implements, trains, and maintains the laboratory’s point-of-care testing program. The coordinator ensures test-result accuracy and respectfully addresses situations and decisions to meet patient concerns and needs. The role requires professional relationships with patients, families, colleagues, and providers.

The position serves Fond du Lac and Oshkosh. The regular schedule is Monday through Friday, primarily 7:00 a.m. to 3:30 p.m., with flexibility required. There are no weekends or holidays. The role is clinical and patient-facing and is exposed to blood-borne pathogens while performing job duties.

Requirements

• Bachelor’s degree in an accredited program.
• At least 2 years of experience in a laboratory environment or as a Point of Care Coordinator.
• One of the following certifications: ASCP Medical Technologist (MT) or Clinical Laboratory Scientist (CLS); NCA Medical Technologist (MT) or Clinical Laboratory Scientist (CLS); or AMT Medical Technologist (MT).
• Ability to move freely, including standing, stooping, walking, bending, pushing, and pulling.
• Ability to lift up to 50 pounds without assistance.

Responsibilities

• Oversee testing systems, provide guidance, and ensure their implementation.
• Ensure testing personnel receive training as needed to comply with regulatory guidelines.
• Maintain regulatory compliance with CLIA, Joint Commission, and CAP standards in collaboration with the quality management department and laboratory leaders.
• Oversee testing personnel in developing, evaluating, and maintaining test procedures.
• Guide the development and implementation of competency assessments for testing personnel.
• Manage and review proficiency testing.
• Coordinate validation and verification testing for new point-of-care equipment.
• Assist key point-of-care personnel with troubleshooting instruments and other testing issues.
• Develop and implement quality improvement initiatives.
• Periodically audit quality-control records and recommend and implement corrective action as appropriate.
• Ensure test results are accurate and address situations or decisions to meet patient concerns and needs.
• Maintain professional relationships with patients, families, colleagues, and providers.

Benefits

• Lifestyle wellness resources, including health coaches, relaxation rooms, health-focused apps, and mental health support.
• Access and affordability offerings, including minimal or zero copays, team member cost-sharing premiums, and daycare.
• Continued opportunities for learning and development.
• Accessible and transparent leadership.
• Commitment to work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level