PM Supervisor- Fastfrate Group (Calgary)

Challenger Motor Freight Inc.•Calgary, AB

4d•CA$50,001 - CA$60,000•Onsite

About The Position

The Supervisor leads a fast-paced operation, ensuring freight moves accurately and on time through the dock. You’ll guide a team, coordinate workloads, and keep processes running smoothly to deliver top-tier service. With real-time problem solving, resource planning, and focus on leadership, this role makes a direct impact on operational efficiency and the customer experience. Perfect for someone who thrives in a dynamic environment and enjoys leading people to achieve high performance.

Requirements

Management level experience of team leadership preferred
Computer skills - Outlook, Excel, Word
Clean Criminal Record
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
Able to work well under pressure
Flexible, able to deal with change
Strong attention to detail
Very organized, with excellent multi-tasking and problem-solving skills
Excellent customer service/communication skills
Strong work ethic and positive team attitude

Nice To Haves

Previous experience in warehouse/LTL environment is considered an asset
Transportation industry knowledge and experience an asset (i.e. shipping/receiving, scheduling, freight negotiations and regulatory requirements

Responsibilities

Supervises the overall operations on the cross dock and offload/load processes, procedures and people
Maintain and execute the daily work plan to ensure accuracy, efficiency, and timeliness of inbound/outbound load execution.
Maintain scheduling, discipline and performance management for the employees in the unloading/loading process.
Create and change dock workers schedules as dictated by demand and performance.
Continually monitor workloads throughout the department and actively pursue additional resources when justified.
Monitor personnel and/or equipment locations and utilization to coordinate service and schedules
Create initiatives and procedures that maximize organizational ability to service clients with the most efficiency possible.
Breakdown, verify and process worker’s activity logs.
Maintain and update the departmental communication log.
Generally, maintain an open and effective dialogue with all workers to ensure fairness and clarity of understanding.
Create and maintain logs that are necessary to perform quick checks and assessments to ensure the highest quality.
Respond to complaints with thoroughness and accuracy.
Adhere to corporate and departmental policies and procedures
Ensures all workers have the required training through Carriers Edge (Manager/Supervisor Training Program)
Completion of all required training through Carriers Edge (Manager/Supervisor Training Program)
Performs other duties as required