PM Server - Poydras & Peters

Loews Hotels & Co • New Orleans, LA

4d

About The Position

The Restaurant Server provides exceptional table service at Poydras & Peters in Loews New Orleans Hotel. The role delivers food and beverages, anticipates guest needs, and creates a warm, memorable dining experience, contributing to the restaurant’s atmosphere, guest satisfaction, and success. The position requires regular attendance, participation in mandatory training sessions and meetings, and the ability to work varying schedules to reflect business needs. Other duties may be assigned.

Requirements

• Previous restaurant or hospitality experience.
• Strong guest service and communication skills.
• Ability to stand, bend, and lift up to 40–50 pounds as needed.

Nice To Haves

• Experience with POS systems.
• High school diploma or equivalent.

Responsibilities

• Greet guests promptly and present menus with confidence.
• Take accurate food and beverage orders, including dietary preferences.
• Serve food and beverages efficiently while ensuring quality and presentation.
• Check back with guests to ensure satisfaction throughout their visit.
• Process payments accurately using POS systems.
• Maintain thorough menu knowledge to offer recommendations.
• Communicate guest needs or special requests to the kitchen or bar.
• Keep tables and surrounding areas clean, tidy, and stocked.
• Assist with opening, closing, and restocking duties.
• Support team members to ensure timely and coordinated service.
• Address guest concerns professionally and escalate when needed.
• Maintain regular attendance in conformance with standards.
• Attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Benefits

• Competitive health and wellness benefits.
• Retirement benefits.
• Paid sick days, vacation, holidays, and paid bereavement.
• Training and development opportunities and career growth.
• Tuition reimbursement.
• Pet insurance and pet bereavement.
• Team Member hotel rates, other discounts, and perks.
• Complimentary meals in the Team Member Café while working.
• Community volunteer opportunities.
• Complimentary parking.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED