Plumbing Service Technician

Freedom Air and Plumbing•Tampa, FL

About The Position

The Plumbing Service Technician installs, repairs, and maintains plumbing systems, pipes, fixtures, and related equipment for residential customers. Work ranges from faucet repairs to water heater installations and plumbing system replacements. The technician provides customer service by explaining recommended services when foreseeable or hazardous conditions are found, and helps customers choose service options and products. The role also requires safe operation of a company service truck, maintaining an organized job site and well-inventoried truck, completing daily paperwork accurately and on time, and participating in training sessions and company meetings. The schedule may vary according to company needs, with off-shift work on short notice, including weekends and holidays.

Requirements

  • High school diploma or equivalent.
  • Experience in the trades, including HVAC, plumbing, or electrical.
  • Experience with Service Titan.
  • Clean driving record and ability to safely drive a company service truck.
  • Strong analytical and problem-solving skills.
  • Ability to make sound business decisions.
  • Excellent written, verbal communication, and listening skills.
  • Excellent time management skills.
  • Ability to sell services effectively and satisfactorily, help customers select service options and products, and build referrals and repeat business.
  • Ability to maintain an organized job site and a well-inventoried truck.
  • Honesty, trustworthiness, and a sound work ethic.
  • Ability to work a varying schedule based on company needs and work off-shift with minimal notice, including holidays and weekends.
  • Ability to lift approximately 50 pounds.

Nice To Haves

  • Associate or college degree preferred.

Responsibilities

  • Install, repair, and maintain plumbing systems, piping, fixtures, and related equipment.
  • Read blueprints, drawings, and specifications to determine plumbing system layouts.
  • Plan, install, and service plumbing systems, fixtures, piping equipment, and controls used to transport water, waste, gases, or hot liquids.
  • Educate residential customers about recommended plumbing services when foreseeable or hazardous conditions are detected, and help customers choose suitable service options and products.
  • Identify required tools and special equipment, and select appropriate pipe types and sizes.
  • Locate and mark positions for connections and fixtures; install pipe supports and hangers; and assemble and install valves and fittings.
  • Install, repair, and maintain water treatment equipment, piping, and controls; underground storm, sanitary, and water piping; sinks, tubs, toilets; water heaters and conditioners; and plumbing fixtures, appliances, and trim.
  • Test pipe systems and fixtures for leaks and perform scheduled maintenance.
  • Apply relevant codes and manufacturer requirements to installations, repairs, and maintenance; ensure work is properly sized, aligned, supported, and graded, and meets environmental protection requirements.
  • Follow field safety best practices.
  • Drive the company service truck safely and maintain a clean driving record.
  • Maintain a clean, organized job site and a well-inventoried truck.
  • Complete invoices, timesheets, and other daily paperwork accurately and on time.
  • Participate in training sessions and company meetings.
  • Perform other duties as assigned.
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