Plumbing Service Technician

Howard Air • Phoenix, AZ

6d • $150,000 - $200,000 • Onsite

About The Position

Howard Air is hiring a skilled, dependable Residential Plumbing Service Technician to diagnose, repair, and install residential plumbing systems while providing excellent customer service. The role involves working at residential job sites, following safety standards and regulations, documenting services and parts used, and explaining recommendations and solutions to customers. Technicians consult with customers about products, services, and financing resources so customers can make informed decisions. The position includes ongoing training and professional development.

Requirements

• At least 2 years of experience as a Plumbing Service Technician or in a similar role.
• Valid plumbing license or certification as required by state regulations.
• Strong technical knowledge and problem-solving abilities.
• Attention to detail.
• Effective communication and customer service skills.
• Ability to use plumbing tools and equipment, such as pipe wrenches, pipe cutters, and plungers.
• Ability to lift up to 75 pounds and work in varied conditions.

Nice To Haves

• Experience with ServiceTitan or similar field service software.

Responsibilities

• Diagnose, troubleshoot, and repair plumbing issues, including leaks, clogged drains, and malfunctioning fixtures.
• Install and maintain plumbing systems in residential properties.
• Cut, assemble, and install pipes and tubes while accounting for existing infrastructure such as electrical wiring.
• Attend training meetings and continue professional development.
• Address customer concerns professionally and courteously, and explain solutions clearly.
• Present products, services, and financing resources to help customers make informed choices and enhance their experience.
• Follow safety standards and regulations.
• Keep accurate records of services performed and parts used.
• Document completed service and recommendations using applicable forms, reports, logs, or records.

Benefits

• Hourly pay or task-pay during the first 90 days, whichever is higher, with no deductions from pay for parts.
• New 2026 company vehicle and gas card.
• Drain equipment and press tools provided.
• Comprehensive medical, dental, and vision coverage.
• 401(k) with partial company match.
• Vacation, holidays, and sick leave.
• Ongoing opportunities for professional growth and advancement.
• Supportive, inclusive, and dynamic work environment focused on teamwork and employee satisfaction.
• Flexible work schedules and work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed