Plumbing Service Project Manager

Legence • San Jose, CA

5d • $145,000 - $175,000 • Onsite

About The Position

Therma, a Legence company, is hiring an experienced Plumbing Service Project Manager for its San Jose office. This is a full-time, in-office role with no remote option. The position manages plumbing service projects ranging from repairs and maintenance to larger, more complex work, taking projects from initial customer request, scope, and estimate through execution, billing, and closeout.

The Project Manager works directly with customers to understand their needs, develop scopes and estimates, prepare budgets and schedules, coordinate labor and materials, and ensure work is completed safely, efficiently, and profitably. The role requires commercial plumbing knowledge, financial and project management skills, strong customer relationships, and the ability to manage multiple priorities. It also supports plumbing service and preventative maintenance for storm, sewer, grease waste, and related systems, and identifies existing systems that may require code-related corrective work.

Therma has more than 1,100 employees across three regional offices and serves sectors including biopharmaceutical, education, healthcare, food and beverage, commercial, industrial, and data center facilities. Compensation is $145,000–$175,000 annually, depending on experience, plus benefits.

Requirements

• At least 5 years of experience in commercial plumbing, mechanical construction, or plumbing service, with demonstrated responsibility for managing projects, customers, budgets, and/or field operations.
• Strong working knowledge of commercial plumbing systems, service, repair, installation, and preventative maintenance.
• Ability to scope and estimate plumbing service and corrective work.
• Working knowledge of applicable plumbing codes and ability to recognize existing conditions that may require corrective action.
• Experience managing project budgets, cost projections, change orders, labor, materials, and project profitability.
• Strong customer relationship and communication skills, including the ability to interact confidently with building owners, facility teams, contractors, vendors, and field personnel.
• Ability to manage multiple projects and service requests simultaneously in a fast-paced environment.
• Strong problem-solving skills and ability to troubleshoot field and project issues and drive them to resolution.
• Proficiency with Microsoft Office.
• Ability to work independently and exercise good judgment about when to involve additional internal resources.
• Current U.S. work authorization; visa sponsorship is not available.

Nice To Haves

• Previous experience managing commercial plumbing service projects.
• Experience working for a mechanical or plumbing contractor in a service-focused environment.
• Familiarity with commercial plumbing service and mechanical systems.
• Experience estimating emergency service, repair, and replacement work.
• Bachelor’s degree in Construction Management, Mechanical Engineering, or a related field; not required for candidates with strong relevant industry experience.
• PMP or other relevant construction/project management certification.
• Experience with ERP or construction project management systems.

Responsibilities

• Manage plumbing service projects from initial customer request and estimating through execution, billing, and closeout.
• Develop scopes of work, budgets, estimates, proposals, and project schedules.
• Build and maintain customer relationships, serving as a primary point of contact throughout projects.
• Identify customer needs, develop service opportunities, follow up on leads, and support account growth.
• Coordinate and lead project teams, field personnel, subcontractors, vendors, and internal resources.
• Prepare budget projections, maintain cost forecasts, and manage projects to revenue and profitability goals.
• Track labor hours, material and equipment costs, subcontractor costs, and overall project performance.
• Estimate, prepare, and manage change orders and communicate changes to customers and project teams.
• Procure materials and equipment and coordinate deliveries according to schedules and field requirements.
• Review drawings, specifications, submittals, and project documentation; redline or mark up drawings as needed.
• Attend customer meetings, site walks, and project meetings, and maintain regular communication with field teams and customers.
• Troubleshoot technical and operational issues and collaborate with field teams on practical solutions.
• Identify plumbing systems that may not meet current plumbing codes and develop recommendations and estimates for corrective work.
• Support plumbing service and preventative maintenance for storm, sewer, grease waste, and related plumbing systems.
• Apply value-engineering principles and identify ways to improve execution, cost, and customer outcomes.
• Maintain project documentation, contracts, change orders, forecasts, and other required records.
• Provide leadership and mentorship to project and field teams, reinforcing accountability, safety, quality, and Therma’s project management standards and procedures.

Benefits

• 401(k) plan with dollar-for-dollar company match up to 4% of eligible pay and immediate vesting.
• Employer-provided medical, dental, vision, and prescription drug coverage.
• Employee Assistance Program and accident and illness coverage.
• Employer-provided basic life insurance and AD&D coverage valued at $50,000, with voluntary additional coverage available.
• Flexible non-accrual vacation, separate from California sick leave.
• Company holidays per policy.
• Business travel and related expenses reimbursed according to company policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed