Plumbing Service Manager

Thrasher Electric•Roswell, GA

1d•Onsite

About The Position

TE Certified is expanding its Plumbing service department with a new location in Cumming, GA. TE is looking for a Residential Plumbing Service Manager to spearhead our company's growth. This is an excellent opportunity to fast track your career in the Plumbing service industry and comes with major perks and responsibilities. This position requires someone with the knowledge and skill to successfully run and improve a service department. Ideal candidates should Have significant residential plumbing experience, excellent troubleshooting and training abilities, and a good understanding of the residential plumbing service and sales process. Be able to run a service department and handle management-level responsibilities, including recruiting, training, coaching, and instructing Plumbing service technicians. Be comfortable fielding technical phone calls, as well as handling difficult situations and demanding customers. Be confident riding along and training new technicians. Be able and willing to teach technicians how to repair and install plumbing systems, as well as train on customer service and sales. Be comfortable and confident operating a first-class plumbing department within an established business. This position is well suited for a senior technician or manager with strong technical abilities and good management skills who lives in or near the Cumming, GA area.

Requirements

Valid Georgia Plumbing License.
Excellent knowledge of plumbing service and excellent troubleshooting skills.
Significant experience in RESIDENTIAL PLUMBING SERVICE.
Live within 25 miles of Cumming, GA.
Drug-free with a clean background and driving record.
Be flexible, growth orientated, and work well with others.
Be excited and passionate about Plumbing.
Have a prepared resume.

Nice To Haves

A Master's license is a plus!
Management experience is strongly preferred.

Responsibilities

Run a service department and handle management-level responsibilities, including recruiting, training, coaching, and instructing Plumbing service technicians.
Field technical phone calls, handle difficult situations and demanding customers.
Ride along and train new technicians.
Teach technicians how to repair and install plumbing systems, as well as train on customer service and sales.
Operate a first-class plumbing department within an established business.
Train and hire new team members.
Multi-task and transition between field and office responsibilities.
Attend training and classes.