Plumbing Service Manager

Thrasher Electric • Jonesboro, GA

1d • Onsite

About The Position

At TE Certified, we build careers. As a trusted leader in HVAC, Plumbing, and Electrical services, we’re known for exceptional craftsmanship and customer care. Our culture is built on kindness, respect, and work-life balance. We invest in your growth, encourage innovation, and reward hard work with long-term stability and success. TE Certified has recently expanded its Plumbing service department with a new location in Jonesboro, GA. TE is looking for a Residential Plumbing Service Manager to spearhead our company's growth. This is an excellent opportunity to fast track your career in the Plumbing service industry and comes with major perks and responsibilities. This position requires someone with the knowledge and skill to successfully run and improve a service department. Ideal candidates should have significant residential Plumbing experience, excellent troubleshooting and training abilities, and a good understanding of the residential Plumbing service and sales process. They should be able to run a service department and handle management-level responsibilities, including recruiting, training, coaching, and instructing Plumbing service technicians. Candidates should be comfortable fielding technical phone calls, handling difficult situations and demanding customers, and riding along and training new technicians. They should be able to teach technicians how to repair and install plumbing systems, as well as train on customer service and sales. This position is well suited for a senior technician or manager with strong technical abilities and good management skills who lives in or near the Jonesboro, GA area.

Requirements

• Valid Georgia Plumbing License
• Excellent knowledge of plumbing service and excellent troubleshooting skills
• Significant experience in RESIDENTIAL PLUMBING SERVICE
• Live within 25 miles of Jonesboro, GA
• Drug-free with a clean background and driving record
• Be flexible, growth orientated, and work well with others
• Be excited and passionate about Plumbing
• Have a prepared resume

Nice To Haves

• A Master's license is a plus!
• Management experience is strongly preferred

Responsibilities

• Run a service department and handle management-level responsibilities
• Recruit, train, coach, and instruct Plumbing service technicians
• Field technical phone calls
• Handle difficult situations and demanding customers
• Ride along and train new technicians
• Teach technicians how to repair and install plumbing systems
• Train on customer service and sales
• Operate a first-class plumbing department within an established business
• Work Saturdays and off-hours as needed
• Train and hire new team members
• Multi-task and transition between field and office responsibilities
• Attend training and classes

Benefits

• 401(k)
• 401(k) Matching
• Employee Discount
• Fuel Card
• Take Home Truck
• Phone Allowance
• Gym Membership
• Vision Insurance
• Dental Insurance
• Health Insurance
• Health Savings Account (HSA)
• Life Insurance
• Paid Time Off
• Paid Holidays
• Professional Development Assistance
• Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed