Plumbing Manager/Field Supervisor

R Buck Heating Cooling Plumbing & Electrical•Pueblo, CO

6d•$75,000 - $105,000

About The Position

As a Residential Plumbing Manager & Field Supervisor at R Buck in Pueblo, you will oversee residential plumbing operations and ensure efficient, high-quality service delivery. You will manage a team of plumbers, schedule jobs, and support customer satisfaction. The role includes team supervision, dispatch and job-progress monitoring, quality control, customer relations, inventory management, and financial reporting.

Requirements

At least 5 years of experience in residential plumbing.
Valid Colorado Plumbing License.
Proven leadership and management skills.
Strong organizational and time management abilities.
Excellent communication and interpersonal skills.
Knowledge of plumbing codes and regulations.
Ability to work under pressure and meet deadlines.
Valid driver's license.

Responsibilities

Recruit, hire, train, and supervise a team of residential plumbers.
Evaluate employee performance and provide feedback for improvement.
Manage employee schedules and assign tasks based on workload and skillsets.
Ensure adherence to company policies, procedures, and safety standards.
Coordinate and schedule residential plumbing jobs based on customer requests and technician availability.
Dispatch technicians to job sites in a timely manner.
Monitor job progress and ensure timely completion.
Inspect completed work to ensure it meets quality standards and customer expectations.
Address quality issues promptly and effectively.
Respond to customer inquiries and complaints in a timely and professional manner.
Ensure customers are satisfied with the quality of service provided.
Build and maintain positive relationships with customers.
Manage inventory levels of plumbing supplies and equipment.
Order and receive supplies as needed.
Monitor and control labor costs and expenses.
Prepare and submit accurate reports on job costs and revenue.