Plumbing Field Supervisor

Seaside Plumbing•Bishopville, MD

5d•Onsite

About The Position

Seaside Plumbing is hiring a Plumbing Field Supervisor for an in-person leadership role based in Bishopville, Maryland, serving homeowners across Maryland’s and Delaware’s Eastern Shore. The supervisor is the primary support resource for field technicians and serves as a bridge between leadership and the field. The role focuses on coaching, accountability, communication, technical and customer-service standards, and developing technicians and apprentices. It is a high-performance leadership position, not simply a senior technician role, and includes serving as Manager on Duty on a rotating Saturday schedule.

Requirements

At least 3 years of residential service plumbing experience.
Strong communication and teamwork skills.
Ability to help others grow and succeed through coaching and feedback.
Ability to lead by example and uphold high standards.
Reliability, consistency, and accountability.
Willingness to take ownership of team performance and address problems.

Nice To Haves

Interest in growing into a stronger leadership role.

Responsibilities

Provide primary support to technicians in the field.
Coach technicians in real time on technical execution, pricing, and customer experience.
Conduct weekly ride-alongs and virtual coaching sessions.
Give clear, actionable feedback to improve technician performance.
Support field escalations and ensure consistency in pricing and standards.
Partner with Service Managers to review performance and ensure follow-through.
Serve as Manager on Duty on a rotating Saturday schedule.
Set the tone for the day through communication and leadership.
Support apprentices and technicians in developing their skills and growing professionally.

Benefits

Competitive pay based on experience and performance.
100% company-paid health, dental, and vision insurance for the employee and their family.
$15,000 company-paid life insurance, with upgrade options.
401(k) with a 4% company match.
Profit sharing.
Paid vacation, sick time, and holidays.
No emergency on-call.
State-of-the-art tools and equipment.
Ongoing leadership and technical training.
Gym membership.
No overnight or on-call work.
No Sundays.