Plumbing Supervisor

Summers of Brownsburg Inc•Indianapolis, IN

About The Position

The Plumbing Supervisor guides and supports a team of plumbers, ensuring work is performed safely, correctly, and to the company’s quality standards. The role leads by example and helps deliver strong customer service. The supervisor directs plumbing work, reviews technicians’ performance, provides training, reinforces company policies and safety practices, and oversees the proper use and maintenance of company property, vehicles, and tools. The position requires a current plumbing license, physical ability to perform plumbing-related tasks, a valid driver’s license with an acceptable driving record, and availability for flexible hours and on-call shifts as needed.

Requirements

  • Must hold a current plumbing license.
  • Must be able to lift and maneuver equipment weighing up to 75 pounds.
  • Must be able to crawl, climb, kneel, squat, bend, and reach overhead.
  • Must be able to climb and work on ladders.
  • Must be able to use hand and power tools.
  • Demonstrated ability to train others in technical skills and effective customer service.
  • Effective time-management and organizational skills.
  • Valid driver’s license and acceptable driving record.
  • Availability to work flexible hours and on-call shifts as needed.

Responsibilities

  • Supervise and direct plumbers performing repairs, replacements, installations, and other work needed to satisfy customers.
  • Review Plumbing Technicians’ work for quality and compliance with Summers standards and safety requirements, and recommend ways to improve quality and productivity.
  • Conduct group and one-on-one training on lead generation, customer service, company practices, and procedures; participate in or conduct departmental safety and informational meetings.
  • Ensure plumbing staff follow company and department policies.
  • Train employees in technical skills, company processes and procedures, and safety rules and practices.
  • Ensure company property, vehicles, and tools are used, maintained, and properly accounted for.
  • Represent Summers professionally, honestly, and ethically in business matters and activities.
  • Demonstrate leadership to field technicians in customer focus and customer service.
  • Perform similar or other duties as needed or assigned.

Benefits

  • Paid holidays and vacations.
  • Health insurance.
  • Dental insurance.
  • Short- and long-term disability coverage.
  • 401(k) with company match.
  • Company-paid short-term disability and life insurance.
  • Birthday holiday pay.
  • Employee ownership through an Employee Stock Ownership Plan.
  • Competitive base pay with opportunities for growth.
  • Opportunities for personal and professional growth.
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