Plumbing Supervisor

Summers of Brownsburg•Indianapolis, IN

About The Position

The Plumbing Supervisor guides and supports a team of plumbers to ensure work is performed safely, correctly, and to company standards. The role leads by example, promotes quality customer service, and takes ownership of the team’s work. The supervisor directs and reviews plumbing work, trains employees, reinforces company policies and safety practices, and ensures company property and equipment are properly used and maintained. Flexible hours and on-call shifts may be required as needed.

Requirements

  • Must hold a current plumbing license.
  • Able to lift and maneuver equipment weighing up to 75 lbs.
  • Able to crawl, climb, kneel, squat, bend, and reach overhead.
  • Able to climb and work on ladders.
  • Able to use hand and power tools.
  • Demonstrated ability to train others in technical skills and effective customer service.
  • Effective time-management and organizational skills.
  • Valid driver’s license and acceptable driving record.
  • Available to work flexible hours and on-call shifts as needed.

Responsibilities

  • Supervise and direct plumbers performing repairs, replacements, installations, and other duties needed to satisfy customers.
  • Review Plumbing Technicians’ work to ensure quality meets Summers standards and safety requirements, and recommend improvements to quality and productivity.
  • Conduct group and one-on-one training on lead generation, customer service, company practices, and procedures; participate in or conduct scheduled departmental safety and informational meetings.
  • Ensure plumbing staff follow company and department policies.
  • Train employees in technical skills, company processes and procedures, and safety rules and practices.
  • Ensure company property, vehicles, and tools are used, maintained, and accounted for properly.
  • Represent Summers professionally, honestly, and ethically in business matters and activities.
  • Demonstrate leadership to field technicians in customer focus and customer service.
  • Perform similar or other duties as needed or assigned.

Benefits

  • Paid holidays and vacations.
  • Health and dental insurance.
  • Short- and long-term disability coverage.
  • 401(k) with company match.
  • Company-paid short-term disability and life insurance.
  • Holiday pay for the employee’s birthday.
  • Employee-owned company with an Employee Stock Ownership Plan (ESOP).
  • Competitive base pay with opportunities for growth.
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