Plumbing / Excavation Manager

J. Blanton Plumbing•Columbus, OH

4d•$110,000 - $170,000

About The Position

The Plumbing / Excavation Manager oversees daily field operations and multiple plumbing and excavation crews, supervising approximately 10–15 employees across 3–4 crews. This hands-on leadership position coordinates field teams, customers, and management to keep operations organized and productive. The manager ensures crews have the equipment and resources they need, monitors job progress, resolves customer concerns, and ensures work is completed safely, efficiently, on time, and according to company standards.

Requirements

Previous experience managing or supervising plumbing, excavation, or field service teams.
Experience managing multiple crews or field employees.
Strong understanding of plumbing and excavation field operations.
Ability to coordinate schedules, prioritize work, and manage multiple jobs simultaneously.
Strong problem-solving and decision-making skills.
Excellent communication and customer service skills.
Ability to address employee performance issues and hold teams accountable.
Valid driver’s license and ability to travel between job sites.
Ability to manage, motivate, and hold multiple crews accountable.
Strong organizational ability to coordinate schedules, employees, equipment, and job priorities.
Ability to handle unexpected field challenges and customer concerns.
Ability to communicate with employees, customers, and upper management.
Time-management skills to keep multiple crews productive and jobs on schedule.
Attention to work quality, safety procedures, and equipment accountability.

Responsibilities

Manage and supervise approximately 10–15 employees across 3–4 plumbing and excavation crews.
Oversee daily field operations and ensure crews are properly staffed, scheduled, and prepared for their jobs.
Monitor crew performance, productivity, and quality of work.
Ensure jobs are completed on time, safely, and according to company standards.
Visit job sites to inspect work, address challenges, and ensure proper procedures are followed.
Coordinate with crew leaders to track job progress, schedules, and completion timelines.
Handle customer concerns, complaints, and escalations professionally.
Work with customers and field teams to resolve issues and maintain a positive customer experience.
Track company equipment, tools, vehicles, and materials to ensure they are accounted for and properly maintained.
Identify operational issues and implement solutions to improve efficiency and productivity.
Enforce company safety policies and ensure crews follow proper job-site safety procedures.
Communicate with management about crew performance, job status, equipment needs, and operational challenges.
Hold team members accountable for attendance, performance, and quality of work.