Excavation Manager

Roto-Rooter Services Company • Runnemede, NJ

2d • Onsite

About The Position

The Excavation Manager is responsible for growing excavation business by developing existing accounts, cultivating new customers, improving assigned service technicians’ skills, and ensuring effective use of staffing and equipment. The role requires expertise in underground pipe repair and replacement, pipe bursting and relining, and manhole rehabilitation. Individual performance targets may vary by branch or market. The position is based at the Camden branch in Runnemede, New Jersey. Salary is $90,000–$100,000 depending on experience, with an opportunity for a branch performance-based bonus. Other duties may be assigned.

Requirements

• Valid driver’s license.
• High school diploma or equivalent.
• 3–5 years of prior excavation experience.
• Expertise in underground pipe repair and replacement, pipe bursting/relining, and manhole rehabilitation.
• May be required to hold a plumbing license, depending on local requirements.

Nice To Haves

• Plumbing and sewer and drain knowledge.
• Prior supervisory experience.

Responsibilities

• Monitor work-site progress through successful job completion and serve as the primary customer contact when appropriate.
• Ensure permits and licensing matters are addressed for excavation jobs.
• Develop business by selling preventative maintenance and priority care programs and building customer loyalty.
• Respond to customer questions, complaints, and praise.
• Identify bid opportunities, prepare bid packages, and estimate jobs.
• Meet branch profitability standards and ensure excavation jobs are coded out accurately.
• Coordinate with dispatchers so qualified personnel are assigned to mainline opportunities and customers receive repair options.
• Work with management personnel to identify excavation sales opportunities.
• Train excavation technicians and laborers on the job and assist personnel with new assignments.
• Schedule personnel, equipment, and rentals efficiently.
• Work with service technicians and commercial sales representatives on sales and estimating.
• Supervise excavation staff and, potentially, a video sales technician.
• Operate and troubleshoot equipment used by subordinate employees.
• Conduct safety training and work-site inspections to assess compliance with safety procedures.
• Inspect trucks, safety equipment, and uniforms to ensure company policies and regulatory requirements are met.
• Issue safety kits, maintain restocking supplies, and make changes needed to meet safety policies and requirements.
• Monitor employee compliance with safety requirements and take corrective action when needed.
• Conduct quarterly equipment inspections to ensure compliance with company policies and regulatory requirements.
• Ensure vehicles are used and maintained properly.
• Maintain inventories of required parts and supplies.
• Assign work and equipment efficiently.

Benefits

• Medical insurance with a prescription drug card
• Accident and critical illness insurance
• Dental insurance
• Vision insurance
• Paid vacation
• Paid training
• Life insurance
• Matching 401(k) retirement savings plan
• Tuition reimbursement
• Profit sharing
• Career paths for military veterans and personnel transitioning to civilian professions

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED