Excavation Manager

Roto-Rooter Services Company•Runnemede, NJ

4d•$90,000 - $100,000•Onsite

About The Position

The Excavation Manager’s main priority is to increase excavation business volume by developing existing business, cultivating new customers, improving the skills of assigned service technicians, and ensuring optimum use of staffing and equipment. The role requires expertise in underground pipe repair and replacement, pipe bursting/relining, and manhole rehabilitation. Individual performance targets may vary by branch or market. Other duties may be assigned. This is an opportunity at Roto-Rooter’s Camden branch in Runnemede, New Jersey. The salary range is $90,000–$100,000, depending on experience, with the opportunity for a branch performance-based bonus. Roto-Rooter was founded in 1935 and is described as North America’s largest plumbing, drain cleaning, and water cleanup services provider. It operates company-owned branches, independent contractor territories, and franchise operations across the United States and parts of Canada.

Requirements

Valid driver's license.
High school diploma or equivalent.
3–5 years of prior excavation experience.
Expertise in underground pipe repair and replacement, pipe bursting/relining, and manhole rehabilitation.
May be required to hold a plumbing license, depending on local requirements.

Nice To Haves

Plumbing and sewer and drain knowledge is a plus.
Prior supervisory experience is preferred.

Responsibilities

Monitor work-site progress through successful completion and, when needed, serve as the primary customer contact.
Ensure that required permits and licenses are addressed for jobs.
Develop business by selling preventative maintenance and priority care programs and building customer loyalty.
Handle customer questions, complaints, and praise.
Identify bid opportunities, prepare bid packages, and perform estimates.
Meet branch profitability standards and ensure accurate code-out of excavation jobs.
Work with dispatchers to assign qualified individuals to mainline opportunities and provide customers with repair options.
Work with management personnel to identify excavation sales opportunities.
Conduct on-the-job training for excavation technicians and laborers and assist personnel with new assignments.
Schedule personnel, equipment, and rentals efficiently.
Work with service technicians and commercial sales representatives on selling and estimating.
Supervise excavation staff and, potentially, a video sales technician.
Operate and troubleshoot equipment used by subordinates effectively.
Conduct safety training for excavation technicians and laborers.
Inspect equipment, including trucks, safety equipment, and uniforms, and conduct work-site spot checks to evaluate safety compliance.
Issue safety kits and maintain restocking supplies.
Make changes needed to comply with safety policies and requirements, monitor employee compliance, and take corrective action when necessary.
Conduct quarterly equipment inspections to ensure compliance with company policies and regulatory requirements.
Ensure vehicles are properly used and maintained.
Maintain inventories of required parts and supplies.
Assign work and equipment efficiently.