Plumbing and Electrical Manager

Reliance Home ComfortKingston, ON
Onsite

About The Position

Reliance is seeking a Plumbing & Electrical Manager to join their team. This role is crucial for implementing best practices, maximizing team efficiency, and championing customer experience. The manager will also be responsible for promoting a strong safety culture, building a high-performing operations team, and providing leadership to ensure effective and efficient performance. Additionally, the role involves developing a growth mentality through service, improving technical lead and conversion rates, and fostering key business relationships. The position also includes opportunities for business development and customer service to maximize market growth.

Requirements

  • Possess a college/university degree, or equivalent work experience.
  • Achieved 1-2 years of successful leadership experience against formalized corporate objectives.
  • Demonstrated ability to extract the full potential of technical professionals through development and leadership.
  • Ability to retain and attract top talent.
  • Strong competitive awareness with the ability to coach accordingly.
  • Introduce new initiatives to maintain further growth.
  • Create alignment between corporate goals and individual objectives.
  • Heightened sense of self-awareness and emotional intelligence.
  • Demonstrate a strong verbal and written communication skillset.

Nice To Haves

  • Plumbing license would be an asset.

Responsibilities

  • Monitoring, measuring, and implementing best practice initiatives to ensure productivity improvements across all metrics.
  • Maximizing team efficiency through enhanced analytics and direct interaction.
  • Championing Customer Experience, ensuring all team members understand its importance and related processes.
  • Promoting a strong safety culture and understanding of Health & Safety importance in the region, ensuring adherence to H&S practices and policies.
  • Building a strong operations team through continuous improvement in hiring, on-boarding, training, and development of talent.
  • Providing leadership and management to team members for effective and efficient performance.
  • Leading and supporting the development of a mentality that drives Growth through Service and improves on technical lead and conversion rates.
  • Developing and maintaining relationships within key areas and stakeholders in the business.
  • Developing potential business development and/or customer service opportunities to maximize market growth in the surrounding area.
  • Performing other tasks and responsibilities as required to maintain efficient department operations.

Benefits

  • Tools for the job and fully stocked trucks.
  • Ongoing skills training and professional development programs.
  • Competitive wages with opportunity to earn additional commissions and bonuses.
  • Fully paid tuition and apprentice leave top-up for eligible Team Members.
  • Consistent work with a predictable and stable work schedule.
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