Platform Specialist

Apple • New York, NY

1d • $123,200 - $185,500 • Onsite

About The Position

Apple Inc. is hiring a Platform Specialist in New York, New York. This hands-on, client-facing account management role focuses on driving client growth and delivering best-in-class customer service to direct and agency customers. The Platform Specialist owns, grows, and develops key strategic accounts across the AMR market, managing a book of business and recommending ways clients can optimize campaigns to achieve their business goals. The role builds long-term partnerships in person and virtually and works closely with Client Partners, who serve as the frontline business development team.

The Platform Specialist partners with cross-functional teams, including marketing and product, and shares market feedback about products. The position is part of an inclusive, open, results-focused team that works toward revenue and customer satisfaction targets. It requires substantial outreach by email, phone, and in-person meetings to support revenue growth, account activation, and a strong business pipeline across existing and new business. The position is 40 hours per week.

Requirements

• Bachelor’s degree or equivalent work experience in Management, Business, Advertising, or a related field.
• Five years of experience in the job offered or a related occupation.
• Experience advising clients on optimizing campaigns on mobile search and app advertising platforms.
• Experience managing client relationships and a sales pipeline using CRM software.
• Experience analyzing campaign data using spreadsheet software to build reports and provide strategic recommendations.
• Experience building and delivering client presentations, such as strategic plans and Quarterly Business Reviews (QBRs), using presentation software.
• Experience using SQL to query data and identify performance trends for advertising campaigns.
• Experience working with internal product and support teams to address client needs and technical issues.

Responsibilities

• Drive client growth and deliver best-in-class customer service to direct and agency customers.
• Own, grow, and develop key strategic accounts across the AMR market.
• Grow a book of business by recommending campaign optimizations that help clients achieve their business goals.
• Build long-term client partnerships in person and virtually.
• Work closely with Client Partners, the frontline business development team.
• Partner with cross-functional teams, including marketing and product, and deliver market sentiment about products.
• Contribute to an inclusive, open, results-focused team culture that supports revenue and customer satisfaction targets.
• Maintain outreach via email, phone, and in-person meetings to support revenue growth, account activation, and a strong pipeline across existing and new business.

Benefits

• Opportunity to become an Apple shareholder through discretionary employee stock programs.
• Eligibility for discretionary restricted stock unit awards.
• Ability to purchase Apple stock at a discount through voluntary participation in the Employee Stock Purchase Plan.
• Comprehensive medical and dental coverage.
• Retirement benefits.
• Discounted products and free services.
• Reimbursement for certain educational expenses, including tuition, for formal education related to advancing a career at Apple.
• May be eligible for discretionary bonuses or commission payments.
• May be eligible for relocation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level