CrowdStrike Platform Resident Consultant (Remote)

CrowdStrike • USA TX Remote, TX

3d • $85,000 - $120,000 • Remote

About The Position

The Platform Resident Consultant is an embedded technical advisor who partners with strategic customers to maximize the value of their CrowdStrike Falcon investment. The role combines specialized expertise and technical consulting to support successful Falcon adoption, optimization, and ongoing operational excellence. The consultant brings familiarity with all Falcon modules and deep knowledge in selected areas such as Endpoint, Identity, or Cloud, and is responsible for planning, deploying, implementing, and operationally supporting the customer’s Falcon environment. The position is remote and may require travel up to 20% of the time. It may also require periodic alcohol and/or drug testing during employment.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field, and/or equivalent military or work experience.
• At least 5 years of experience with relevant security applications, which may include endpoint, identity, cloud, or SIEM.
• At least 3 years of client-facing consulting experience.
• Basic understanding of software deployment technologies.
• Knowledge of Windows, Mac, and Linux platforms.
• Experience in computer and network systems security.
• Strong analytical and problem-solving skills, including the ability to identify solutions to unusual and complex problems.
• Proven experience using AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency, and drive business outcomes.
• Exceptional communication skills and ability to explain technical concepts to varied audiences.
• Strong presentation and training delivery capabilities.
• Self-motivated, with excellent time-management and prioritization skills.
• Customer-focused mindset and commitment to driving customer success.
• Ability to work independently in a remote or embedded environment.
• High motivation, self-direction, and results orientation; proactive and thorough ability to manage work and prioritize customer projects.
• Ability to travel up to 20% of the time.

Nice To Haves

• Experience with the CrowdStrike Falcon platform, antivirus, and endpoint detection and response solutions.
• Experience with software deployment tools such as SCCM, Group Policy, McAfee EPO, IBM BigFix, Puppet, Chef, Citrix, PDQ, or PsExec.
• Development experience with PowerShell, Python, Bash, or Batch.
• Experience with host-based firewall, file integrity management, data protection, vulnerability management, attack surface management, or IT automation.
• Experience with SIEM, MSSQL, Splunk, or LogScale.
• Experience with identity technologies, Active Directory, Azure AD, or SSO.
• Experience with AWS, Azure, or GCP.
• Currently having or being able to obtain necessary security clearances, as required by the customer.

Responsibilities

• Serve as the primary technical advisor for assigned strategic customer accounts.
• Develop and maintain trusted-advisor relationships with customer security teams and leadership.
• Understand customer security operations workflows, use cases, and business objectives.
• Mentor customer teams on Falcon best practices and threat-hunting techniques.
• Provide technical implementation, configuration, and troubleshooting assistance for deployment of the CrowdStrike Falcon platform and associated applications.
• Assist customers with operationalizing all modules of the Falcon platform.
• Troubleshoot customer issues across small to large enterprises.
• Utilize and engineer native and third-party software deployment technologies.
• Develop scripting and application solutions using Falcon APIs.
• Plan customer projects and provide status updates.
• Work collaboratively with customer information technology teams.
• Use CrowdStrike applications, such as Exposure Management, to support customers in vulnerability and asset management.
• Assist customers with integrating CrowdStrike into existing tools.
• Guide customer leads in incident management functions.
• Collaborate with the Professional Services team to develop customer-facing collateral.

Benefits

• Market-leading compensation and equity awards.
• Comprehensive physical and mental wellness programs.
• Competitive vacation and holidays.
• Paid parental and adoption leaves.
• Professional development opportunities for employees at all levels and in all roles.
• Employee Networks, geographic neighborhood groups, and volunteer opportunities.
• Vibrant office culture with world-class amenities.
• Health insurance.
• 401(k).
• Paid time off.
• Eligibility for bonuses and equity grants.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level