CrowdStrike Platform Sr. Resident Consultant - Cloud (Remote)
About The Position
CrowdStrike Services is seeking a Senior Cloud Resident Consultant to plan, deploy, and provide operational support for the CrowdStrike Falcon Cloud Security platform and related applications. The role requires technical knowledge of cloud security best practices, configuration management, CI/CD pipelines, containerization, scripting, and infrastructure as code. The consultant is responsible for all aspects of deployment, from initial customer engagement and planning through installation, optimization, and follow-on support for CrowdStrike cloud modules and applications, including Cloud Workload Protection (CWP), Cloud Security Posture Management (CSPM), Application Security Posture Management (ASPM), and Cloud Detection and Response (CDR). The role also serves as a technical advisor to assigned strategic customer accounts and supports customer security teams in deploying and optimizing the platform. The position is remote and may require travel up to 20% of the time.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field, and/or equivalent military or work experience.
- At least 5 years of experience performing IT deployments or working in an end-user/customer environment.
- Cloud platform expertise and certifications for AWS, Azure, or GCP.
- Extensive knowledge of at least one public cloud platform.
- Extensive knowledge of cloud and container deployment technologies.
- Strong knowledge of CSPM.
- Expertise in Linux administration and command-line interface usage.
- Extensive experience scripting with Python.
- Proficiency with Windows, Mac, and Linux platforms.
- Broad experience in cloud, computer, and network systems security.
- Proven experience using AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency, and drive business outcomes.
- Comprehensive customer-facing consulting experience.
- Exceptional communication skills, including the ability to explain technical concepts to varied audiences.
- Strong presentation and training delivery capabilities.
- Self-motivated, with excellent time-management and prioritization skills.
- Customer-focused mindset and commitment to driving customer success.
- Ability to work independently in a remote or embedded environment.
- Strong problem-solving and analytical thinking abilities.
- Proactive and thorough approach to managing work and prioritizing customer projects.
- Ability to lead multiple customer engagements.
- Ability to travel up to 20% of the time.
- The role may require periodically undergoing and passing alcohol and/or drug tests during employment.
Nice To Haves
- Experience with cloud platforms including AWS, Azure, GCP, or OCI.
- Experience with container technologies including EKS, AKS, GKE, ECS, OpenShift, or Docker.
- Experience with registries including ECR, GCR, ACR, JFrog Artifactory, Docker Hub, or Red Hat OpenShift.
- Experience with Windows, Linux, and Mac operating systems.
- Experience with PowerShell, Bash, or Batch scripting.
- Experience with Terraform, CloudFormation, or Helm deployment tools.
- Experience with GitHub, Bitbucket, Jenkins, or Artifactory, including knowledge of code and repository management best practices.
- Cloud platform and DevOps certifications.
Responsibilities
- Serve as the primary technical advisor for assigned strategic customer accounts.
- Develop and maintain trusted-advisor relationships with customer security teams and leadership.
- Understand customer security operations workflows, use cases, and business objectives.
- Mentor customer teams on cloud security best practices and threat-hunting techniques.
- Facilitate working relationships between product, engineering, and other cross-functional teams.
- Provide technical expertise for implementation, configuration, and troubleshooting of the CrowdStrike Falcon Cloud Security platform and associated applications and modules.
- Support modification of scripts to deploy Falcon Cloud Security solutions using Bash, PowerShell, CloudFormation, and Terraform.
- Troubleshoot deployment issues for customers ranging from small to large enterprises.
- Utilize and engineer native and third-party software deployment technologies.
- Develop scripts and processes for Falcon sensor deployment.
- Plan and report software deployment status.
- Use CrowdStrike applications to support customers with vulnerability and asset management.
- Assist customers with integrating CrowdStrike into existing tools.
- Plan, install, optimize, and provide follow-on support for CrowdStrike cloud modules and applications, including CWP, CSPM, ASPM, and CDR.
- Lead multiple customer engagements and manage and prioritize customer projects.
Benefits
- Market-leading compensation and equity awards.
- Comprehensive physical and mental wellness programs.
- Competitive vacation and holidays.
- Paid parental and adoption leaves.
- Professional development opportunities for all employees, regardless of level or role.
- Employee Networks, geographic neighborhood groups, and volunteer opportunities.
- Vibrant office culture with world-class amenities.
- Eligibility for bonuses and equity grants.
- Health insurance.
- 401(k).
- Paid time off.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
