CrowdStrike Platform Resident Consultant - Government (Remote)

CrowdStrike•USA VA Remote, VA

3d•$85,000 - $120,000•Remote

About The Position

The Platform Resident Consultant is an embedded technical advisor who partners with strategic customers to maximize the value of their CrowdStrike Falcon investment. The role combines specialized expertise with technical consulting to support Falcon adoption, optimization, and ongoing operational excellence. The consultant should be familiar with all Falcon modules and have deep knowledge in selected areas such as Endpoint, Identity, or Cloud. Responsibilities include planning, deploying, implementing, and supporting customer Falcon environments. Work is performed in CrowdStrike Falcon GovCloud and other accredited environments subject to FedRAMP, DoD Impact Level (IL4/IL5/IL6), and customer-specific security controls. The consultant serves as the primary technical advisor to assigned strategic accounts, building trusted relationships with customer security teams and leadership. They help customers understand and improve security workflows, use cases, and operations, and mentor customer teams on Falcon best practices and threat hunting. The role also involves technical implementation and troubleshooting, project planning, integration with existing tools, operationalizing Falcon modules, and collaboration with customer IT teams and CrowdStrike services and program teams. The position is remote and may require travel up to 20% of the time. Candidates must be U.S. citizens or permanent residents based solely on U.S. soil and be able to obtain and maintain a U.S. Government Clearance. The role may require periodic alcohol or drug testing and additional background and fingerprint checks consistent with government customer requirements.

Requirements

U.S. citizen or permanent resident based solely on U.S. soil.
Ability to obtain and maintain a U.S. Government Clearance.
Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field, and/or equivalent military or work experience.
At least 5 years of experience with relevant security applications, potentially including endpoint, identity, cloud, or SIEM.
At least 3 years of client-facing consulting experience.
Basic understanding of software deployment technologies.
Knowledge of Windows, Mac, and Linux platforms.
Experience in computer and network systems security.
Solid analytical and problem-solving skills, including the ability to identify solutions to unusual and complex problems.
Proven experience using AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency, and drive business outcomes.
Exceptional communication skills and the ability to explain technical concepts to varied audiences.
Strong presentation and training delivery capabilities.
Self-motivated, with excellent time management and prioritization skills.
Customer-focused mindset and commitment to driving customer success.
Ability to work independently in a remote or embedded environment.
Strong problem-solving and analytical thinking abilities.
High motivation, self-starting approach, and results orientation.
Proactive and thorough ability to manage work and prioritize customer projects.
Ability to travel up to 20% of the time.
Ability to produce clear written deliverables suitable for government audiences, including technical reports, status briefs, SSP/POA&M artifacts, and executive read-aheads.
Comfort operating with limited connectivity and restricted tooling, exercising independent judgment when real-time escalation to CrowdStrike support may not be possible.
Demonstrated discretion and integrity in handling sensitive and classified information.

Nice To Haves

Experience with the Falcon platform, antivirus, and EDR solutions.
Experience with software deployment tools such as SCCM, Group Policy, McAfee EPO, IBM BigFix, Puppet, Chef, Citrix, PDQ, or PsExec.
Development experience with PowerShell, Python, Bash, or Batch.
Experience with host-based firewall, File Integrity Management, Data Protection, Vulnerability Management, Attack Surface Management, or IT Automation technologies.
Experience with SIEM, MSSQL, Splunk, or LogScale.
Experience with Identity, Active Directory, Azure-AD, or SSO.
Experience with AWS, Azure, or GCP.
Currently holding or being able to obtain security clearances required by the customer.
Prior experience as a government contractor, federal civilian employee, or U.S. military member in a cyber or IT role, such as 17C/1B4X1/CWO, CPT, or DCO/OCO.
Experience with AWS GovCloud, Azure Government, Google Assured Workloads, or other FedRAMP High / DoD IL5 environments.
Hands-on experience with FedRAMP, RMF (NIST SP 800-37), eMASS, Xacta, STIG Viewer, SCAP/ACAS/Nessus, and continuous monitoring programs.
Experience supporting a federal SOC, CSSP, CPT, or state/local fusion center.
Certifications such as CISSP, CISM, GIAC (GCFA, GCIA, GCED, GCIH), CCSP, or CrowdStrike Certified Falcon Administrator/Responder (CCFA/CCFR).

Responsibilities

Serve as the primary technical advisor for assigned strategic customer accounts.
Develop and maintain trusted advisor relationships with customer security teams and leadership.
Understand customer security operations workflows, use cases, and business objectives.
Mentor customer teams on Falcon best practices and threat hunting techniques.
Operate within the customer's contract scope and project timelines; coordinate with CrowdStrike and government program managers and prime/sub teammates as required.
Provide technical implementation, configuration, and troubleshooting assistance for deployment of the CrowdStrike Falcon platform and associated applications.
Assist customers with operationalizing all modules of the Falcon platform.
Troubleshoot customer issues across small to large enterprises.
Utilize and engineer native and third-party software deployment technologies.
Develop scripting and application solutions using Falcon APIs.
Support customer project planning and status.
Work collaboratively with customer information technology teams.
Leverage CrowdStrike applications, such as Exposure Management, to support customers in vulnerability and asset management.
Assist customers with integration of CrowdStrike into existing tools.
Guide customer leads with incident management functions.
Collaborate with the Professional Services team to develop customer-facing collateral.

Benefits

Market leader in compensation and equity awards.
Comprehensive physical and mental wellness programs.
Competitive vacation and holidays for recharge.
Paid parental and adoption leaves.
Professional development opportunities for all employees regardless of level or role.
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections.
Vibrant office culture with world-class amenities.
Health insurance.
401k.
Paid time off.
Eligibility for bonuses and equity grants.