Plant Services Dispatcher

FMOLHSBaton Rouge, LA
4h

About The Position

The Dispatcher is responsible for the schedule and dispatch of workers, work crews, equipment, or service vehicles to appropriate locations according to customer requests, specifications, or needs, using radios or telephones. Relay work orders, messages, and information to or from work crews, supervisors, and all stakeholders involved using telephones or two-way radios. Confer with customers or supervising personnel in order to address questions, problems, and requests for service or equipment. Receive or prepare work orders. Gives full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Talking to others to convey information effectively. Managing one's own time and the time of others. Actively looking for ways to help people. Motivating, developing, and directing people as they work, identifying the best people for the job. The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or regulatory operations for the protection of people, data, property, and institutions. Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.

Requirements

  • Ability to give full attention to what other people are saying
  • Communicate effectively
  • Time management
  • Helpful attitude
  • Motivate, develop, and direct people
  • Ability to recognize problems
  • Knowledge of relevant equipment, policies, procedures, and strategies
  • Knowledge of administrative and clerical procedures and systems

Responsibilities

  • schedule and dispatch of workers, work crews, equipment, or service vehicles
  • Relay work orders, messages, and information to or from work crews, supervisors, and all stakeholders
  • Confer with customers or supervising personnel
  • Receive or prepare work orders
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