Planner Scheduler - OH Work Management - Cleveland Brooklyn Service Center

FirstEnergy•Cleveland, OH

6d•Onsite

About The Position

This is a full-time, on-site position with Cleveland Electric Illuminating Co, a subsidiary of FirstEnergy Corp., located in Brooklyn, Ohio. The Planner Scheduler is responsible for short-range planning and scheduling operational processes, analyzing results, and supporting process improvements to maximize productivity and efficiency in FirstEnergy’s work management system. The role supports operations supervision by coordinating work activities, crews, staffing, vehicles, equipment, materials, tools, switching orders, permits, and work package instructions for overhead and underground line construction, maintenance, and operations. The Planner Scheduler maintains work schedules and queues, coordinates with internal and external stakeholders, reviews progress and performance metrics, and helps ensure work aligns with budgets, procedures, safety requirements, and regulatory obligations. The position may assist with emergency and storm-related activities and travel to off-site locations when requested. The position may be filled at Lines Planner/Scheduler I, II, III, or IV levels. The stated pay ranges are $58,225–$68,500 for Level I, $71,400–$84,000 for Level II, $84,150–$99,000 for Level III, and $94,775–$111,500 for Level IV. Actual base salary depends on factors including skills, qualifications, experience, and location.

Requirements

Professionalism and the ability to work cooperatively with engineering and management personnel, customers, contractors, and the general public.
Self-motivation and the ability to multitask and balance competing priorities.
Solid verbal and written communication skills.
Experience with PC software, including Microsoft Word, Excel, Access, PowerPoint, and Outlook.
Knowledge of SAP, GIS, CREWS, FEWS, PowerOn, CAD/AutoCAD, and the Energy Delivery Outage Application.
Experience with database query tools.
Must have a personal vehicle for commuting to various facilities and locations as required and possess a valid driver’s license.
For Level I: bachelor’s degree in engineering technology or a related discipline and 0–1 years of related work experience; alternatively, at least 2 years of related work experience without the degree.
Related work experience consists of knowledge of work planning and scheduling, construction and maintenance practices, procedures, work methods, materials, equipment, and tools used to determine resources needed for construction and maintenance activities.
For Level II: bachelor’s degree in engineering technology or a related discipline and 1–2 years of related work experience; alternatively, at least 3 years of related work experience without the degree.
For Level III: bachelor’s degree in engineering technology or a related discipline and 2–4 years of related work experience; alternatively, at least 5 years of related work experience without the degree.
For Level IV: bachelor’s degree in engineering technology or a related discipline and 4–6 years of related work experience; alternatively, at least 7 years of related work experience without the degree.

Nice To Haves

Knowledge of planning and scheduling best practices, processes, and tools.
Knowledge of the National Electric Safety Code (NESC), National Electric Code (NEC), and Customer Guide for Electric Services (CGES).
Understanding of the Company’s Accident Prevention Handbook and Manual of Operations and their practical application in the workplace.
Knowledge of the purpose, function, and operating characteristics of equipment; distribution design; residential, commercial, and utility electrical distribution systems; and construction, maintenance, and service methods, practices, standards, and procedures.
Understanding of applicable legal and regulatory requirements.

Responsibilities

Demonstrate and direct a solid commitment to all aspects of safety.
Support operations supervision by planning and scheduling work, managing the work queue, and coordinating staffing, equipment, materials, tools, switching orders, permits, and work package instructions for overhead and underground line facilities.
Assist supervision in establishing work commitment dates, expediting projects when appropriate, and adjusting schedules to account for resource changes and external conditions.
Record lines employee crewing and vehicle assignments in FEWS and dispatch work to assigned crews.
Use FEWS to create troubleman/serviceman schedules and assign work.
Interact with internal and external customers regarding construction and maintenance inquiries.
Coordinate work requests with appropriate groups to establish job start and completion dates.
Assist with pre-construction work request assessments to support effective resource utilization.
Ensure underground utility locates are completed, including OUPS, PA ONE CALL, and MISO Utility Tickets.
Ensure switching and hold-offs are completed.
Develop a firm two-week plan of assigned operations center activities and a one-month projection of anticipated activities, providing management with daily work plans and contingency strategies.
Manage time and priorities and update management on work in progress, backlog, section productivity, and other applicable status information.
Provide technical reports and metrics to support compliance with FirstEnergy practices and procedures; interpret analyses and prepare recommendations.
Collaborate with Consolidated Planning to align actual work with the budgeted annual work plan, review actual hours against forecasts, explain variances, and communicate needed forecast adjustments.
Follow established processes and improvement practices to develop and support documentation, communications, and training.
Discuss planned work with operations teams to identify special needs involving equipment, vehicles, flaggers, and prints.
Plan and schedule accelerated and service work.
Assist with emergency and storm-related activities and travel to off-site locations, FirstEnergy offices, training facilities, and customer sites when requested.
Attend required regulatory training.
Provide day-to-day support to supervision and other employees on assigned activities.