Planner Scheduler - PA Work Management - Arnold Service Center

FirstEnergy•Arnold, PA

2d•Onsite

About The Position

This full-time, on-site position with West Penn Power, a subsidiary of FirstEnergy Corp., is based at the Arnold Service Center in Arnold, Pennsylvania. The role is responsible for short-range planning and scheduling operational processes, analyzing results, and supporting process improvements to maximize productivity and efficiency within FirstEnergy’s work management system. The Planner Scheduler supports operations supervision by managing the work queue and coordinating crews, staffing, equipment, materials, tools, switching orders, permits, and work package instructions for overhead and underground line facility work. The position develops short- and longer-range work plans, dispatches assignments, coordinates work requests and utility locates, monitors progress and productivity, and provides management with reports, metrics, and recommendations. It also supports customer and contractor interactions, budget and forecast alignment, process documentation and training, accelerated work, and emergency or storm response. Travel to off-site locations and other FirstEnergy facilities may be required when requested.

Requirements

A bachelor’s degree in Engineering Technology or a related discipline and related work experience; the posting lists experience thresholds that vary by qualification level. In lieu of a bachelor’s degree, related work experience is required, with thresholds varying by level.
Related experience may include customer service; planning, scheduling, and prioritizing work; construction and maintenance practices; and knowledge of work procedures, methods, materials, equipment, and tools used to determine resources for construction and maintenance activities.
Professionalism when working with engineering and management personnel and cooperating courteously with customers, contractors, and the general public.
Self-motivation and ability to multitask and balance competing priorities.
Solid verbal and written communication skills.
Experience with PC software including Microsoft Word, Excel, Access, PowerPoint, and Outlook; knowledge of SAP, GIS, CREWS, CLICK, PowerOn, CAD/AutoCAD, and Energy Delivery Outage Application; and experience with database query tools.
Ability to gain knowledge of planning and scheduling best practices, processes, and tools.
Ability to gain knowledge of the National Electric Safety Code (NESC), National Electric Code (NEC), and Customer Guide for Electric Services (CGES).
Ability to understand and apply the Company’s Accident Prevention Handbook and Manual of Operations in the workplace.
Ability to gain knowledge of equipment functions and operating characteristics, distribution design, electrical distribution systems, construction methods, maintenance and service practices, standards, and procedures.
Ability to gain understanding and knowledge of applicable legal and regulatory requirements.
Personal vehicle for commuting to various facilities and locations as required, and a valid driver’s license.
For the Lines Planner/Scheduler III level: bachelor’s degree in Engineering Technology or related discipline plus 2–4 years of related work experience, or at least 5 years of related work experience in lieu of the degree.
For the Lines Planner/Scheduler IV level: bachelor’s degree in Engineering Technology or related discipline plus 4–6 years of related work experience, or at least 7 years of related work experience in lieu of the degree.

Responsibilities

Demonstrate and direct a strong commitment to all aspects of safety.
Support operations supervision by planning and scheduling work, managing the work queue, and coordinating staffing, equipment, materials, tools, switching orders, permits, and work package instructions for overhead and underground line facilities.
Assist in establishing work commitment dates, expediting projects when appropriate, and adjusting schedules in response to resource availability or external conditions.
Record lines employee crew and vehicle assignments in CLICK and dispatch work to assigned crews daily.
Use CLICK to create troubleman and serviceman schedules and assign work.
Participate in interactions with internal and external customers regarding construction and maintenance activities.
Coordinate work requests with appropriate groups to establish job start and completion dates.
Assist with pre-construction work request assessments to support effective resource utilization.
Ensure underground utility locates are completed, including OUPS, PA ONE CALL, and MISO Utility Tickets.
Ensure switching and hold-offs are completed.
Develop a firm two-week plan of operations center activities and a one-month projection of anticipated activities, including a daily work plan and contingency strategy for management.
Manage time and priorities; update management on work in progress, backlog, section productivity, and other applicable status information.
Provide technical reports and metrics to help ensure compliance with FirstEnergy practices and procedures; interpret analyses and prepare recommendations.
Collaborate with Consolidated Planning to compare actual work with the budgeted annual work plan, review actual hours against forecasts, explain variances, and communicate needed forecast adjustments.
Follow existing processes and improvement practices to develop and support documentation, communication, and training.
Discuss planned work with the operations team, address special needs for equipment, vehicles, and flaggers, and review prints when necessary.
Plan and schedule accelerated and service work.
Assist with emergencies and storm-related activities; travel to off-site locations, FirstEnergy offices, training facilities, and customer sites when requested.
Attend required regulatory training.
Provide day-to-day support to supervision and other employees on assigned activities.