Planner Scheduler/Readiness Coordinator- WV & MD Work Management - Cumberland Service Center

FirstEnergy•Cumberland, RI

2d•$61,625 - $111,500•Onsite

About The Position

This full-time, on-site position with Potomac Edison, a subsidiary of FirstEnergy, is based at the Cumberland Service Center in Cumberland, Maryland. The role supports short-range planning and scheduling, work-queue management, analysis, and process improvements for FirstEnergy’s work management system, with the goal of maximizing operational productivity and efficiency. The position supports operations involving overhead and underground line facilities and works with supervision, crews, internal and external customers, contractors, and other groups. The role may be filled at Lines Planner/Scheduler levels I through IV. Education and experience qualifications vary by level. The position requires travel to off-site locations, FirstEnergy offices, training facilities, and customer sites when requested, and a personal vehicle and valid driver’s license are required.

Requirements

For the listed baseline qualification: bachelor’s degree in Engineering Technology or a related discipline and 1–2 years of related work experience; alternatively, at least 3 years of related work experience without the degree.
Related experience may include customer service, planning, scheduling and prioritizing work, and construction and maintenance practices.
Professionalism and the ability to work cooperatively and courteously with engineers, management, customers, contractors, and the general public.
Self-motivation and ability to multitask and balance competing priorities.
Solid verbal and written communication skills.
Experience with PC software, including Microsoft Word, Excel, Access, PowerPoint, and Outlook.
Knowledge of SAP, GIS, CREWS, CLICK, PowerOn, CAD/AutoCAD, and Energy Delivery Outage Application is identified as relevant experience.
Experience with database query tools.
Ability to gain knowledge of planning and scheduling practices, processes, and tools; NESC, NEC, and CGES; and the Company’s Accident Prevention Handbook and Manual of Operations.
Ability to gain knowledge of electrical distribution equipment and systems, distribution design, construction methods, maintenance and service practices, standards, and procedures.
Ability to gain understanding of applicable legal and regulatory requirements.
Personal vehicle for travel to required facilities and locations and a valid driver’s license.
For the additional qualification described for a lower experience tier: bachelor’s degree in Engineering Technology or a related discipline and 0–1 years of related experience, or at least 2 years of related experience without the degree.
For Lines Planner/Scheduler III: bachelor’s degree in Engineering Technology or a related discipline and 2–4 years of related experience, or at least 5 years of related experience without the degree.
For Lines Planner/Scheduler IV: bachelor’s degree in Engineering Technology or a related discipline and 4–6 years of related experience, or at least 7 years of related experience without the degree.

Responsibilities

Demonstrate and direct a strong commitment to safety.
Support operations supervision by planning and scheduling activities and managing work queues, staffing, equipment, materials, tools, switching orders, permits, and work-package instructions.
Help establish work commitment dates, expedite projects when practical, and adjust schedules as resources or external conditions change.
Record line employee crew and vehicle assignments in CLICK and dispatch work to assigned crews.
Use CLICK to create troubleman/serviceman schedules and assign work.
Interact with internal and external customers regarding construction and maintenance inquiries.
Coordinate work requests with appropriate groups to establish job start and completion dates.
Assist with pre-construction work-request assessments to support effective resource utilization.
Ensure underground utility locates and switching/hold-offs are completed.
Develop a firm two-week plan of operations-center activities and a one-month projection of anticipated activities, including a daily work plan and contingency strategy for management.
Manage priorities and update management on work in progress, backlog, productivity, and other relevant status information.
Provide technical reports and metrics, analyze results, and prepare recommendations.
Coordinate with Consolidated Planning to compare actual work with the budgeted annual work plan, review actual hours against forecasts, explain variances, and identify needed forecast adjustments.
Support documentation, communication, training, and process-improvement practices.
Discuss planned work with operations personnel, identify special needs such as equipment, vehicles, and flaggers, and review prints when necessary.
Plan and schedule accelerated/service work.
Assist with emergencies and storm-related activities.
Attend required regulatory training.
Provide day-to-day support to supervision and other employees on assigned activities.