Planner Scheduler/Readiness Coordinator - WV & MD Work Management - Morgantown Service Center

FirstEnergy•Morgantown, WV

2d•Onsite

About The Position

This full-time, on-site position with Monongahela Power Company, a FirstEnergy subsidiary, is located in Morgantown, West Virginia. The role is responsible for short-range planning and scheduling operational processes, analyzing results, and supporting process improvements to maximize productivity and efficiency within FirstEnergy’s work management system. The position supports planning and scheduling for overhead and underground line facility operations, maintenance, and construction, and provides day-to-day support to operations supervision and employees. The coordinator helps manage work queues, resources, schedules, work packages, and customer requests; develops near-term work plans and future activity projections; monitors progress and productivity; and provides reporting and recommendations to management. The role also coordinates construction and maintenance activity with internal and external groups and supports emergency and storm-related work. Travel to off-site locations, FirstEnergy offices, training facilities, and customer sites may be requested. The position requires a bachelor’s degree in Engineering Technology or a related discipline with experience, or qualifying related work experience in lieu of a degree. Experience thresholds vary by planner/scheduler level. The role requires a personal vehicle for commuting to various facilities and locations and a valid driver’s license.

Requirements

Bachelor’s degree in Engineering Technology or a related discipline, plus related work experience; the stated experience varies by level: 0–1 years for the baseline qualification, 1–2 years for another stated qualification, 2–4 years for Lines Planner/Scheduler III, and 4–6 years for Lines Planner/Scheduler IV.
In lieu of a bachelor’s degree, qualifying related experience is required; stated thresholds vary by level: at least 2 years, 3 years, 5 years for Lines Planner/Scheduler III, or 7 years for Lines Planner/Scheduler IV.
Related experience may include customer service; planning, scheduling, and prioritizing work; and construction and maintenance practices. The baseline-level description also specifies knowledge of planning/scheduling work, construction and maintenance practices, procedures, work methods, materials, equipment, and tools used to determine required resources.
Professionalism and ability to work with engineering and management personnel and cooperatively with customers, contractors, and the general public in a courteous manner consistent with FirstEnergy’s rules of engagement.
Self-motivated, able to multitask, and able to balance competing priorities.
Solid verbal and written communication skills.
Experience with PC software applications, including Microsoft Word, Excel, Access, PowerPoint, and Outlook.
Knowledge or experience with SAP, GIS, CREWS, CLICK, PowerOn, CAD/AutoCAD, and the Energy Delivery Outage Application.
Experience with database query tools.
Ability to gain knowledge of planning and scheduling best practices, processes, and tools.
Ability to gain knowledge of the National Electric Safety Code (NESC), National Electric Code (NEC), and Customer Guide for Electric Services (CGES).
Ability to gain understanding of the Company’s Accident Prevention Handbook and Manual of Operations and their practical application in the workplace.
Ability to gain knowledge of equipment purpose, function, and operating characteristics; distribution design; residential, commercial, and utility electrical distribution systems; and construction methods, maintenance practices, service practices, standards, and procedures.
Ability to gain understanding and knowledge of applicable legal and regulatory requirements.
Must have a personal vehicle for commuting to various facilities and locations as required and a valid driver’s license.

Responsibilities

Demonstrate and direct a solid commitment to all aspects of safety.
Assist operations supervision with planning and scheduling activities and managing work queues, staffing, equipment, materials, tools, switching orders, permits, and work package instructions.
Assist supervision in establishing work commitment dates, expediting projects when necessary or practical, and adjusting schedules in response to resource availability and external conditions.
Reflect line employee crew and vehicle assignments in CLICK and dispatch work daily to assigned crews.
Use CLICK to create troubleman/serviceman schedules and assign work.
Participate in interactions with internal and external customers regarding construction and maintenance inquiries.
Coordinate work request activities with appropriate groups to establish job start and completion dates.
Assist with pre-construction work request assessments to support optimal resource utilization.
Ensure underground utility locates are completed, including OUPS, PA ONE CALL, and MISO Utility Tickets.
Ensure switching and hold-offs are completed.
Develop a firm two-week plan of operations center activities and a one-month projection of anticipated activities, providing management with a daily work plan and job contingency strategy.
Manage time and priorities, and update management on work in progress, backlog, section productivity, and other relevant status information.
Assist management by providing technical reports and metrics to support compliance with FirstEnergy practices and procedures.
Interpret report analysis and prepare recommendations based on the analysis.
Collaborate with Consolidated Planning to align actual work with the budgeted annual work plan, review actual work hours against forecasts, explain variances, and communicate areas requiring forecast adjustments.
Follow existing processes and improvement practices to develop and support documentation, communication, and training.
Discuss planned work with the operations team to address special needs, equipment, vehicles, and flaggers, and review prints when necessary.
Plan and schedule accelerated/service work.
Assist during emergencies and storm-related activities, including travel to off-site locations and other FirstEnergy or customer locations when requested.
Attend required regulatory training.
Provide day-to-day support to supervision and other employees on assigned activities.