Planner Scheduler/Readiness Coordinator- WV & MD Work Management - Cumberland Service Center

FirstEnergy•Cumberland, MD

3d•$61,625 - $111,500•Onsite

About The Position

This full-time, on-site position with Potomac Edison, a subsidiary of FirstEnergy Corp., is located at the Cumberland Service Center in Cumberland, Maryland. The role is responsible for short-range planning and scheduling operational processes, analyzing results, and supporting process improvements to maximize productivity and efficiency in FirstEnergy’s work management system. The position supports planning and scheduling of work related to overhead and underground line facilities, including operations, maintenance, and construction activities. The coordinator supports operations supervision by managing work queues and coordinating staffing, equipment, materials, tools, switching orders, permits, and work package instructions. The role develops near-term work plans, tracks progress and backlog, coordinates work requests and job dates, and helps ensure work is properly resourced and aligned with budget plans. It also provides operational reporting and analysis, supports process documentation and training, and assists management and employees with daily activities. The position may require assistance during emergencies and storm-related activities, including travel to off-site locations, FirstEnergy offices, training facilities, and customer sites when requested. Employees must attend required regulatory training and demonstrate a strong commitment to safety.

Requirements

Bachelor’s degree in Engineering Technology or a related discipline, with related work experience; experience requirements vary by level. In lieu of a bachelor’s degree, the posting specifies minimum related-work-experience alternatives by level.
Related experience may include customer service; planning, scheduling, and prioritizing work; and construction and maintenance practices.
Professionalism in working with engineering and management personnel and cooperating courteously with customers, contractors, and the general public.
Self-motivated ability to multitask and balance competing priorities.
Solid verbal and written communication skills.
Experience with PC software including Microsoft Word, Excel, Access, PowerPoint, and Outlook; knowledge of SAP, GIS, CREWS, CLICK, PowerOn, CAD/AutoCAD, and Energy Delivery Outage Application; and experience with database query tools.
Ability to gain knowledge of planning and scheduling best practices, processes, and tools.
Ability to gain knowledge of the National Electric Safety Code (NESC), National Electric Code (NEC), and Customer Guide for Electric Services (CGES).
Ability to understand and apply the Company’s Accident Prevention Handbook and Manual of Operations.
Ability to gain knowledge of equipment functions and operating characteristics, distribution design, electrical distribution systems, construction methods, maintenance and service practices, standards, and procedures.
Ability to gain knowledge of applicable legal and regulatory requirements.
Must have a personal vehicle for commuting to facilities and locations as required and a valid driver’s license.
For Lines Planner/Scheduler III: bachelor’s degree in Engineering Technology or related discipline plus 2–4 years of related experience, or at least 5 years of related experience in lieu of the degree.
For Lines Planner/Scheduler IV: bachelor’s degree in Engineering Technology or related discipline plus 4–6 years of related experience, or at least 7 years of related experience in lieu of the degree.

Responsibilities

Demonstrate and direct a solid commitment to all aspects of safety.
Support operations supervision by planning and scheduling activities and managing work queues, staffing, equipment, materials, tools, switching orders, permits, and work package instructions for overhead and underground line facilities.
Assist supervision in establishing work commitment dates, expediting projects when appropriate, and adjusting schedules as resources or external conditions change.
Record lines employee crew and vehicle assignments in CLICK and dispatch work to assigned crews daily.
Use CLICK to create troubleman and serviceman schedules and assign work.
Interact with internal and external customers regarding construction and maintenance inquiries.
Coordinate work requests with appropriate groups to establish job start and completion dates.
Assist with pre-construction work request assessments to support optimal resource utilization.
Ensure underground utility locates are completed, including OUPS, PA ONE CALL, and MISO utility tickets.
Ensure switching and hold-offs are completed.
Develop a firm two-week plan of assigned operations center activities and a one-month projection of anticipated activities, providing management with daily work plans and contingency strategies.
Manage time and priorities, and update management on work in progress, backlog, section productivity, and other relevant status information.
Provide technical reports and metrics to support compliance with company practices and procedures; interpret analyses and prepare recommendations.
Collaborate with Consolidated Planning to compare actual work with the annual budgeted work plan, review actual hours against forecasts, explain variances, and communicate required forecast adjustments.
Follow established processes and improvement practices to develop and support documentation, communication, and training.
Discuss planned work with the operations team to address special needs, equipment, vehicles, flaggers, and print reviews when necessary.
Plan and schedule accelerated and service work.
Assist during emergencies and storm-related activities, including travel to various locations when requested.
Attend required regulatory training.
Provide day-to-day support to supervision and other employees on assigned activities.