Planner Scheduler - OH Work Management - Cleveland Brooklyn Service Center

FirstEnergy•Cleveland, OH

3h•$58,225 - $111,500•Onsite

About The Position

This is a full-time, on-site position with Cleveland Electric Illuminating Co, a subsidiary of FirstEnergy Corp., located in Brooklyn, Ohio. The Planner Scheduler is responsible for short-range planning and scheduling operational processes, analyzing results, and supporting process improvements to maximize productivity and efficiency within FirstEnergy’s work management system. The position supports operations supervision and employees in planning, scheduling, coordinating, and monitoring construction, maintenance, service, and accelerated work involving overhead and underground line facilities. It also assists with work planning, resource coordination, reporting, and operational support during emergencies and storm-related activities.

Requirements

Professionalism when working with engineers and management and cooperating courteously with customers, contractors, and the general public in accordance with FirstEnergy’s rules of engagement.
Self-motivation and the ability to multitask and balance competing priorities.
Solid verbal and written communication skills.
Experience with PC software, including Microsoft Word, Excel, Access, PowerPoint, and Outlook.
A personal vehicle for commuting to various facilities and locations as required, and a valid driver’s license.
For the base level: a bachelor’s degree in engineering technology or a related discipline and 0–1 years of related work experience; in lieu of a bachelor’s degree, at least 2 years of related work experience is required.
Related work experience consists of knowledge of work planning and scheduling, construction and maintenance practices, procedures, work methods, materials, equipment, and tools used to determine resources needed for construction and maintenance activities.
For Lines Planner/Scheduler II: a bachelor’s degree in engineering technology or a related discipline and 1–2 years of related work experience; in lieu of a bachelor’s degree, at least 3 years of related experience is required.
For Lines Planner/Scheduler III: a bachelor’s degree in engineering technology or a related discipline and 2–4 years of related work experience; in lieu of a bachelor’s degree, at least 5 years of related experience is required.
For Lines Planner/Scheduler IV: a bachelor’s degree in engineering technology or a related discipline and 4–6 years of related work experience; in lieu of a bachelor’s degree, at least 7 years of related experience is required.

Nice To Haves

Knowledge of SAP, GIS, CREWS, FEWS, PowerOn, CAD/AutoCAD, and the Energy Delivery Outage Application.
Experience with database query tools.
Knowledge of planning and scheduling best practices, processes, and tools.
Knowledge of the National Electric Safety Code (NESC), National Electric Code (NEC), and Customer Guide for Electric Services (CGES).
Understanding of the Company’s Accident Prevention Handbook and Manual of Operations and their practical application.
Knowledge of the purpose, function, and operating characteristics of equipment; distribution design; residential, commercial, and utility electrical distribution systems; and construction, maintenance, and service practices, standards, and procedures.
Understanding and knowledge of applicable legal and regulatory requirements.

Responsibilities

Demonstrate and direct a strong commitment to all aspects of safety.
Support operations supervision by planning and scheduling activities and managing work queues, staffing, equipment, materials, tools, switching orders, permits, and work package instructions needed to operate, maintain, or construct overhead and underground line facilities.
Help establish work commitment dates, expedite projects when appropriate, and adjust schedules daily in response to resource availability and external conditions.
Record lines employee crew and vehicle assignments in FEWS and dispatch daily work to assigned crews.
Use FEWS to create troubleman and serviceman schedules and assign work.
Interact with internal and external customers regarding construction and maintenance activity inquiries.
Coordinate work request activities with appropriate groups to establish job start and completion dates.
Assist with pre-construction work request assessments to support optimal resource utilization.
Ensure underground utility locates are completed, including OUPS, PA ONE CALL, and MISO utility tickets.
Ensure switching and hold-offs are completed.
Develop a firm two-week plan of assigned operations center activities and a one-month projection of anticipated activities, providing management with a daily work plan and contingency strategy.
Manage time and priorities, and update management on work in progress, backlog, section productivity, and other applicable status information.
Provide technical reports and metrics to support compliance with FirstEnergy practices and procedures; interpret analyses and prepare recommendations.
Collaborate with Consolidated Planning to align actual work with the budgeted annual work plan, review actual work hours against forecasts, explain variances, and communicate needed forecast adjustments.
Follow established processes and improvement practices to develop and support documentation, communication, and training.
Discuss planned work with the operations team to address special needs, equipment, vehicles, and flaggers, and review prints when necessary.
Plan and schedule accelerated and service work.
Assist during emergencies and storm-related activities, including travel to off-site locations, FirstEnergy offices, training facilities, and customer sites when requested.
Attend required regulatory training.
Provide day-to-day support to supervision and other employees on assigned activities.