Placement Specialist, Commercial

MarshBerry•Richmond, VA

1d•Hybrid

About The Position

FirstChoice is seeking a Placement Specialist, Commercial for its Richmond, Virginia office. The role markets, quotes, and binds new business; builds and maintains mutually beneficial relationships with members and carrier underwriters; acts as a liaison between members and insurance carriers; and provides service to FirstChoice members and partners. This is a hybrid position requiring onsite work Monday through Thursday, with the option to work remotely on Fridays. The successful candidate will review and triage submissions, market new and renewal business according to applicant risk profiles and geography, prepare carrier-generated proposals, and communicate results to members. The role also supports cross-selling, maintains knowledge of underwriting, regulations, coverage, and carrier appetites, follows up on outstanding items, maintains electronic files, and contributes to premium goals. The position requires commercial insurance experience, a P&C license, proficiency with common business technology, strong customer service and communication skills, and the ability to lift up to 25 pounds.

Requirements

Bachelor’s degree in Finance, Business, or a related field, or the equivalent of 8+ years of commercial insurance experience.
At least 5 years of experience in commercial lines insurance.
P&C license required.
Proficiency with CRM systems, Microsoft Word, Excel, and PowerPoint.
In-depth knowledge of insurance coverages and carriers.
Demonstrated ability to drive results and complete assignments accurately and on time.
Strong customer service, written and verbal communication, prioritization, and organizational skills.
Ability to follow processes and procedures, use data to make decisions, and identify potential inefficiencies or inaccuracies.
Ability to collaborate and include others appropriately in decision-making.
Ability to maintain confidentiality and demonstrate accountability, responsibility, and integrity.
Ability to lift up to 25 pounds.

Nice To Haves

Additional insurance designations or licenses.
Knowledge of Applied Epic.

Responsibilities

Review new business submissions and triage them according to established procedures and timelines, identifying appropriate opportunities and accounts to decline.
Market new and renewal business based on applicants’ risk profiles and geographic locations.
Prepare carrier-generated proposals and communicate results to members.
Proactively develop relationships with members in the assigned territory.
Work with Regional Sales Directors and Regional Sales Leaders to identify and pursue cross-sell opportunities.
Maintain knowledge of basic underwriting skills, insurance regulations, best practices, and carrier appetites.
Educate agents and insureds about insurance coverages, needs, and pricing.
Maintain a suspense system and proactively follow up on quotes, member correspondence, and outstanding items to bind policies and close new business.
Maintain orderly electronic files according to FirstChoice standard operating procedures.
Provide timely, courteous, and professional customer service to FirstChoice members and partners.
Contribute to individual and team written premium goals.
Complete other special projects, tasks, or duties assigned by Management.