Placement Specialist, Commercial

MarshBerry•Richmond, VA
•Hybrid

About The Position

MarshBerry, a subsidiary of Lincoln International, is seeking a Placement Specialist, Commercial for FirstChoice in its Richmond, Virginia office. The role markets, quotes, and binds new business; develops and maintains relationships with members and carrier underwriters; serves as a liaison between members and insurance carriers; and provides service to FirstChoice members and partners. This is a hybrid position based in the Richmond office, with onsite work Monday through Thursday and the option to work remotely on Fridays. The specialist reviews and triages submissions, evaluates opportunities, markets new and renewal business according to risk profile and geography, and communicates carrier-generated proposals to members. The role also supports cross-selling, maintains insurance and carrier knowledge, educates agents and insureds, follows up on quotes and outstanding items, maintains electronic files, and contributes to premium goals. The position requires a bachelor’s degree in a related field or equivalent experience, at least five years of commercial lines insurance experience, and a P&C license. Additional insurance designations or licenses and Applied Epic knowledge are advantageous. The role requires the ability to lift up to 25 pounds.

Requirements

  • Bachelor’s degree in Finance, Business, or another related field, or equivalent of 8+ years’ experience in commercial insurance.
  • Minimum of 5 years’ experience in commercial lines insurance.
  • P&C license required.
  • Proficiency with CRM technology and Microsoft Word, Excel, and PowerPoint.
  • In-depth knowledge of insurance coverages and carriers.
  • Ability to lift up to 25 pounds.
  • Demonstrated ability to drive results, meet expectations, and complete assignments accurately and on time.
  • Strong customer-service orientation.
  • Clear and concise written and verbal communication skills, with attentive listening.
  • Ability to organize duties, prioritize work, and meet deadlines.
  • Ability to follow procedures and use data to make decisions and identify process improvements.
  • Collaborative approach and ability to work with peers and include others appropriately in decision-making.
  • Ability to maintain the privacy of proprietary information.
  • Accountability for actions and results, and high ethical standards.

Nice To Haves

  • Additional insurance designations or licenses.
  • Knowledge of Applied Epic.

Responsibilities

  • Review new business submissions and triage them appropriately.
  • Identify suitable opportunities and accounts to decline under established procedures and timelines, including based on class of business, insufficient lead time, or E&S/non-standard business.
  • Market new and renewal business based on applicant risk profiles and geographic locations.
  • Prepare carrier-generated proposals and communicate results to members.
  • Proactively develop relationships with members in the assigned territory.
  • Work with Regional Sales Directors and Regional Sales Leaders to identify and capitalize on cross-sell opportunities.
  • Maintain knowledge of basic underwriting skills, insurance regulations, best practices, and carrier appetites.
  • Educate agents and insureds about insurance coverage, needs, and pricing.
  • Maintain a suspense system to follow up on quotes, member correspondence, and outstanding items needed to bind policies and close new business.
  • Maintain orderly electronic files according to FirstChoice standard operating procedures.
  • Provide timely, courteous, and professional customer service to FirstChoice members and partners.
  • Contribute to individual and team written premium goals.
  • Complete other special projects, tasks, or duties as assigned by Management.

Benefits

  • Competitive benefits
  • Hybrid work schedules
  • Learning experiences
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