Risk Placement Specialist - Commercial Lines

Relation Insurance•Charlotte, NC

About The Position

The Risk Placement Specialist supports the sales process to retain and grow business by providing dependable, accurate, accessible marketing support. The role partners with sales and service teams to promote Relation’s products and services, attract new clients, and retain existing ones. Through effective strategies and targeted campaigns, the specialist contributes to the company’s growth and success. The position focuses on developing and carrying out renewal strategies based on client risk profiles, market conditions, and carrier options; negotiating renewal terms with insurance carriers; and placing policies with suitable carriers. It also involves researching and analyzing the market, coordinating placement efforts with sales and service objectives, maintaining complete policy and client documentation, and handling renewal-related administrative tasks. The specialist works to improve client satisfaction and retention, maintain relationships with carriers, underwriters, and clients, comply with applicable insurance laws and regulations, and adopt innovative technology, including proprietary AI solutions, in the service process.

Requirements

  • A Property and Casualty License from the state of domicile, which must be maintained.
  • At least 7 years of experience supporting risk placement initiatives related to new and renewal business.
  • Strong proficiency with Microsoft Office Suite, especially Word, PowerPoint, and Excel.
  • Ability to learn and adapt quickly to new technologies and software.
  • In-depth understanding of commercial lines of coverage.
  • Excellent written and verbal communication and interpersonal skills, including the ability to interact effectively with internal and external clients, business partners, and insurance carriers.
  • Ability to manage multiple tasks and prioritize work effectively to meet or exceed deadlines.
  • Professional and polished presence and communications in virtual or in-person meetings.
  • Strong analytical and mathematical skills.

Nice To Haves

  • College degree preferred.
  • Insurance designations such as CPRM, CPRIA, CISR, CIC, or CPCU.

Responsibilities

  • Develop and implement renewal strategies based on potential and existing clients’ risk profiles, market conditions, and carrier options.
  • Negotiate favorable renewal terms with insurance carriers, including premium rates, deductible levels, and coverage enhancements.
  • Place policies with the most suitable carrier.
  • Conduct market research and analysis to identify carriers and products that meet client needs and offer competitive pricing.
  • Collaborate with sales and service teams to align placement efforts with their objectives.
  • Maintain accurate and complete documentation of renewal policies, endorsements, and client information.
  • Handle renewal-related administrative tasks, including updating marketing spreadsheets.
  • Identify opportunities to improve client satisfaction and retention by providing service, addressing concerns, and offering coverage options or risk management recommendations.
  • Build and maintain relationships with insurance carriers, underwriters, and internal and external clients to support smooth renewals and effective communication.
  • Ensure renewals comply with applicable legal and regulatory requirements.
  • Adopt innovative technology, including proprietary AI solutions, in the service process.
  • Complete special projects and other duties as assigned.

Benefits

  • Competitive pay.
  • Family health and wellness programs.
  • 401K.
  • Employee assistance programs.
  • Paid time off.
  • Paid holidays.
  • Career advancement and development opportunities.
  • Potential eligibility for a discretionary annual incentive program.
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