Pizza Hut Team Member

Circle K Stores•Columbia, TN

9d•Onsite

About The Position

The Pizza Hut Team Member prepares and serves quality food and beverages while supporting customer service, food merchandising, inventory, facility cleanliness, financial controls, staffing, compliance, security, and administrative operations. The role may supervise food-preparation employees in the Store Manager’s absence, assist with training and scheduling, and perform other duties assigned by the Store Manager. Work is performed with minimal supervision and periodic direction. Approximately 95% of the work is indoors, with some outdoor cleaning duties and occasional exposure to cold temperatures in a walk-in cooler or freezer and to noise. The position is part-time, with evening shifts and weekday and weekend availability required.

Requirements

Minimum age of 18 years.
High school diploma or equivalent, plus 6 months to 1 year of retail-store or food-service work experience, or an equivalent combination of education, training, and work experience.
Knowledge of basic business and customer-service principles, including planning and organizing, resource management, and leadership skills.
Ability to communicate information and ideas clearly and understandably.
Ability to deal with customers and unanticipated problems or events using standard procedures.
Ability to work as scheduled and arrive on time.
Ability to accurately operate equipment that may include hot or cold beverage dispensers, grills, ovens, fry stations, machines, and tools.
Ability to perform the stated physical functions and work in the described conditions.
Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
Ability to grasp, reach, and manipulate objects by hand throughout the shift, with eye-hand coordination; push or pull up to 20 pounds; reach overhead; bend and twist at the waist; stoop, kneel, squat, push, and pull.
Ability to communicate orally, operate a cash register and/or computer keyboard, and stand and/or walk for an entire shift.
Ability to work alone and, if needed, climb a ladder to store or retrieve materials or place or remove signs.
Availability for evening shifts and weekdays and weekends.

Responsibilities

Prepare and serve food and beverages according to menus, recipes, portion weights, holding times, temperatures, and safe food-handling procedures.
Maintain food preparation areas and display cases, rotate food, monitor freshness and quality, and keep products attractively displayed and correctly priced.
Receive and verify deliveries, check invoices and product quality and quantity, stock merchandise, complete ordering build-to’s, and monitor inventory for items needing replenishment.
Prepare in-store displays and place advertising and pricing signage in accordance with company or brand guidelines.
Use and coach staff in suggestive selling and other techniques to maximize sales.
Provide prompt, courteous, friendly, and attentive customer service; greet customers, thank them, and resolve or help resolve routine concerns within established guidelines.
Maintain a safe and clean work environment by sweeping and mopping floors, cleaning windows, counters, displays, store areas and bathrooms, and disposing of trash and debris.
Inspect, clean, and check equipment and facilities for safety, cleanliness, and proper working order, including cooking, beverage, ice, and refrigeration equipment.
Notify the Store Manager of inventory or operating discrepancies, product breakage or spoilage, incidents, and unsafe, unlawful, or unethical conduct.
Follow vendor check-in procedures and account for the quality and quantity of products received; receive and sign for vendor deliveries when needed.
In the absence of the Store Manager, supervise food-preparation employees and help coach and train employees to meet company and brand standards.
Monitor customer traffic and adjust or reassign employee duties to reduce waiting time and address operational or discipline needs.
Assist with scheduling and assigning duties to restaurant employees, counseling employees, and providing performance feedback.
Follow and help ensure compliance with government laws, health and safety codes, food-brand inspection standards, and company policies and procedures; seek management guidance on legal questions or obligations.
Assist the Store Manager in maintaining a safe environment and protecting company information, products, equipment, and property.
Prepare or assist with periodic sales, product, and operating reports as directed by the QSR Supervisor; attend job-related meetings, which may require irregular hours.
Review and verify employee paperwork and timekeeping records for accuracy and completeness; take inventory of supplies, equipment, and stock as needed.
Report to work on time and follow dress and appearance standards; maintain cooperative workflow, contribute to team efforts, perform assigned duties with minimal supervision, and carry out other duties as assigned.