Pizza Hut Team Member

Circle K•Columbia, TN

20h•Onsite

About The Position

The Pizza Hut Team Member prepares and serves food and beverages, supports merchandising and inventory activities, provides customer service, and helps maintain a clean, safe, and well-organized store. The role may supervise food preparation employees in the Store Manager’s absence and assist with training, scheduling, performance feedback, and operational reporting. The position works with minimal direction and periodic supervision and may perform other duties as assigned by the Store Manager. The work is approximately 95% indoors, with some outdoor cleaning duties such as cleaning parking lots or gas pumps and taking out garbage. The role may involve occasional work in a walk-in cooler or freezer, exposure to occasional noise, and irregular hours for job-related meetings. Reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

Must be at least 18 years old.
High school diploma or equivalent, plus 6 months to 1 year of retail store or food service work experience, or an equivalent combination of education, training, and work experience.
Knowledge of basic business and customer service principles, including planning and organizing, resource management, and leadership skills.
Ability to communicate information and ideas clearly and understandably.
Ability to handle customers and unanticipated problems or events using standard procedures.
Ability to work as scheduled and arrive on time.
Ability to accurately operate equipment such as hot or cold beverage dispensers, grills, ovens, fry stations, and other machines or tools.
Ability to perform the essential duties and physical functions and work in the described conditions.
Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
Ability to grasp, reach, and manipulate objects with hands throughout the shift, including eye-hand coordination.
Ability to push or pull with arms using up to 20 pounds of force.
Ability to reach overhead; bend and twist at the waist; stoop, kneel, squat, push, and pull.
Ability to communicate orally and operate a cash register and/or computer keyboard.
Ability to work alone and stand and/or walk for an entire shift.
Ability to work in cold or warm temperature extremes, including occasional work in a walk-in cooler or freezer and outdoors.
May need to climb a ladder to store or retrieve materials or place and remove signs.

Responsibilities

Prepare and serve food and beverages according to menus, recipes, required weights, holding times, temperatures, and safe food-handling procedures.
Ensure food deliveries are accurate, merchandise is stocked, displayed, priced, rotated, and fresh, and inventory is monitored and replenished.
Complete merchandise ordering build-to’s; validate vendor deliveries and invoices; report discrepancies to the Store Manager; and follow procedures for damaged or spoiled products.
Prepare and maintain displays, price changes, and advertising or pricing signage in accordance with company and brand guidelines.
Maintain food preparation areas and display cases to attract customers and protect food quality.
Provide courteous, prompt customer service; greet customers, thank them, and resolve or help resolve routine concerns within established guidelines.
Follow suggestive-selling techniques and coach food service staff in techniques to maximize sales.
Assist with training new associates and help ensure employees follow company and brand operating, conduct, and performance standards.
In the Store Manager’s absence, supervise food preparation employees and help adjust assignments in response to customer traffic or operational needs.
Assist with scheduling, assigning duties, counseling employees, and providing performance feedback.
Maintain a safe and clean work environment by cleaning floors, windows, counters, displays, store areas, bathrooms, equipment, and other work areas; remove trash and debris.
Inspect facilities and equipment for safety, cleanliness, and proper working order; clean or check cooking, beverage, refrigeration, and other equipment.
Follow company policies and applicable government laws, health and safety codes, and food brand inspection standards; seek management guidance on legal questions or obligations.
Assist the Store Manager in protecting employees, customers, and company assets; report injuries, theft, property damage, sanitation issues, and potentially unsafe, unlawful, or unethical conduct.
Prepare or assist with periodic sales, product, and operating reports as directed by the QSR Supervisor.
Attend job-related meetings, maintain cooperative workflow, and comply with company policies and procedures.
Take inventory of supplies, equipment, and stock; identify items requiring reorder or replenishment.
Review and verify employee paperwork and timekeeping records for accuracy and completeness.
Report to work on time and comply with dress and appearance standards.
Perform other related duties as needed or assigned by the Store Manager.