PI Clinical Project Specialist

Cheyenne Regional Medical Center•Cheyenne, WY

About The Position

The Performance Improvement Clinical Projects Specialist coordinates, manages, and supports clinical projects aligned with organizational priorities, quality standards, accreditation requirements, and strategic objectives. The role applies expert process improvement and project management skills to facilitate multidisciplinary performance improvement projects that promote quality patient care, increase customer satisfaction, and support strategic organizational initiatives. The specialist provides clinical guidance for evidence-based projects, supports a culture of safety and quality, and helps project teams plan, deliver, evaluate, and sustain improvements. The role also develops and coordinates performance improvement training for nursing staff and providers, coaches teams on Lean principles and change adoption, and communicates project progress and recommendations to organizational stakeholders.

Requirements

  • Bachelor's degree or higher in a health profession, healthcare science, or allied health sciences.
  • Five or more years of experience in a clinical care setting.
  • Advanced Lean Training certificate.
  • Change Management Practitioner certificate.
  • Deep understanding of Lean project management principles and change management models, with demonstrated experience applying these principles.
  • Solid communication skills as defined through CRMC TrueCare Behavior Standards.
  • Expert attention to detail and the ability to assess, evaluate, explain, teach, and problem-solve using critical thinking skills within the scope of duties.
  • Solid working knowledge and understanding of clinical workflows.
  • Ability to communicate information to clinical and non-clinical staff in a way that fosters mutual understanding.
  • Ability to work independently and make independent judgments.
  • Proficiency with Microsoft Suite, email, intranet, internet, and other electronic or virtual systems.

Nice To Haves

  • Master's degree or higher.
  • Lean or Change Management experience.
  • Healthcare management experience.

Responsibilities

  • Provide expert clinical guidance in assessing, planning, and managing evidence-based projects that support safe, quality patient care.
  • Promote a culture of safety and quality.
  • Lead or support multidisciplinary performance improvement project teams, including staff, leaders, physicians, and board member stakeholders.
  • Identify current resources and best practices to support clinical project needs and objectives.
  • Build project teams and develop project scope, objectives, deliverables, and timelines.
  • Review, track, and evaluate clinical projects using data and performance metrics to measure effectiveness, identify improvement opportunities, and support informed decision-making.
  • Lead the development and coordination of performance improvement training initiatives for nursing staff and providers.
  • Collaborate with key stakeholders to incorporate project outcomes into sustainable policies, procedures, and best practices.
  • Monitor project progress and communicate status updates, milestones, challenges, and recommendations to the Director of Performance Improvement and other stakeholders.
  • Apply established performance improvement, Lean management, and change management principles in accordance with organizational and departmental standards.
  • Coach teams on Lean principles, process optimization, problem-solving, and effective change adoption to promote continuous improvement.

Benefits

  • Employer-sponsored medical, dental, and vision plans.
  • 403(b) and 457(b) retirement options with a 4% employer match.
  • Life insurance.
  • Short-term and long-term disability insurance.
  • Employer-sponsored wellness program.
  • Employee Assistance Program.
  • 21 PTO days per year, increasing with tenure.
  • Tuition reimbursement program.
  • Dedicated loan forgiveness advisory service.
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