Physician Relations Team Manager

NAVISTA

11d•$106,700 - $167,640•Remote

About The Position

The Physician Relations Team Manager manages the daily operations of Cardinal Health’s physician liaison team and supports strategic planning and execution. The role includes supervising and developing team members, setting productivity goals aligned with new-patient volume targets, and improving physician outreach and referral growth. It is remote and requires 10–15% travel across the United States. The position works with practice operations leaders to improve new-patient acquisition, access, technology use, and referral processes. It also uses CRM and third-party claims intelligence data to develop outreach strategies and assess referral patterns, campaign impact, and return on investment. The manager gathers field intelligence and shares feedback with leadership on scheduling, referral management, competitors, and physician needs.

Requirements

8–12 years of experience preferred.
Bachelor’s degree in a related field or equivalent work experience preferred.
Prior experience working with primary care, specialty care, or value-based care physicians or physician groups preferred.
Ability to travel 10%–15%.

Nice To Haves

8–12 years of experience.
Bachelor’s degree in a related field or equivalent work experience.
Prior experience working with primary care, specialty care, or value-based care physicians or physician groups.

Responsibilities

Manage daily physician relations team operations, including hiring, onboarding, performance management, and coaching.
Establish performance metrics and quarterly productivity goals aligned with new-patient volume targets for each clinical service line.
Coach, evaluate, and monitor team members’ sales and outreach skills when engaging physician offices and staff.
Lead quarterly and annual target account planning and goal setting, and conduct regular team and one-on-one check-ins to measure progress.
Develop outreach strategies using CRM data and third-party claims intelligence data to identify and capture new referral sources.
Analyze market trends and physician referral patterns to measure the impact and ROI of physician relations outreach campaigns.
Work with practice operations leaders to improve new-patient acquisition, access, technology use, and barriers that cause patient friction.
Gather field intelligence and provide leadership feedback regarding new-patient scheduling, referral management processes, competitor tactics, and changing physician needs.
Manage department operations and supervise professional employees, front-line supervisors, and/or business support staff.
Participate in developing policies and procedures, ensure employees operate within guidelines, resolve operational or project issues, and gain consensus among involved parties.