Business Development Specialist

Express Pain And Urgent Care • Austin, TX

51d • Onsite

About The Position

We’re seeking a dynamic, self-motivated professional who thrives on relationship building, business growth, and community engagement. As our Physician Relations & Business Development Specialist, you will serve as the face of our organization in the Austin market — cultivating referral relationships, generating new business opportunities, and ensuring our providers are the top choice for patient care. This role is ideal for someone who blends the strategic mindset of a marketer with the relationship-building skills of a physician liaison. At Epic, every patient interaction matters. You’ll be part of a supportive and collaborative team where your work directly impacts patient outcomes, clinic efficiency, and overall patient experience.

Requirements

• Previous experience in sales, marketing, or business development
• Excellent communication and presentation skills — you can easily build trust and rapport
• Strong interpersonal skills with a relationship-first mindset
• Proficiency in Microsoft Office Suite; CRM experience preferred

Nice To Haves

• Healthcare/medical industry experience
• Prior physician liaison or referral relations experience

Responsibilities

• Develop and execute market-specific strategies to grow our referral network in alignment with leadership goals
• Build and maintain long-term relationships with physicians, practices, and clinical leaders
• Introduce new providers to key referrers and expand awareness of services across the community
• Serve as a trusted liaison between referring offices and our clinical/operational teams
• Organize and attend meetings with providers to promote services and foster engagement
• Deliver marketing materials and referral resources to hospitals, clinics, and medical groups
• Track and document outreach activities in the CRM system ; provide regular progress reports
• Monitor competitive activity and collaborate on local marketing and business development plans
• Represent Epic at community and professional events to increase visibility and drive referrals
• Manage budgets responsibly, including expense tracking and reporting

Benefits

• PTO
• paid holidays
• 401(k) with 4% employer match
• 80% employer-paid medical insurance for employees
• optional low-cost dental
• vision
• family plans
• Pet insurance
• legal insurance
• identity theft protection
• travel insurance
• employee discount programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees