Physician Office Manager I - FT - Day - OB/GYN Bordentown NJ

Capital Health (US)•Pemberton Township, NJ

1d•$59,696 - $77,626•Onsite

About The Position

Works directly with providers to implement provider scheduling to ensure maximum productivity. Coordinates scheduling of resources including exam rooms and equipment to ensure appropriate resources for each provider. Exercises discretion and judgment when scheduling staff to ensure adequate coverage in all areas, which may require cross-coverage of staff between locations. Makes recommendations to enhance growth and volume of practices. Approves all expenditures. Manages office inventory of adequate supplies and equipment. Assures supplies and set up for efficient nighttime services are carried out. Interviews and hires for various locations due to the needs of the location and adhering to salary budget. Appraises performance, rewards and disciplines employees. Addresses complaints and exercises discretion and judgment when resolving problems. Carries out management responsibilities in accordance with the organization's policies and applicable laws. Completes timely and accurate statistical reports such as monthly referrals, provider hours and vacation, and monthly financial information as required and submits in a timely manner. Attends CH meetings as assigned. Coordinates practice management participation in provider meetings and conducts staff meetings on an ongoing basis with documented minutes. Focuses on patient satisfaction goals to increase volume. Ensures that all performance reviews, in-service education, and employee compliance issues are addressed on a timely basis. Operates in a fiscally responsible manner to achieve operational efficiency and to adhere to established policies, practices and procedures. Ensures physicians and staff are adhering to DNV-GL standards and coding requirements set forth by CH. Interacts with insurance and managed care companies and central billing office to keep current on procedures for billing and referrals. Researches feasibility of accepting new plans and completes applications with input by billing manager. Participates in the budgeting process and makes recommendations for equipment needs. Monitors budget compliance and takes action to avoid variances above budget. Manages office accounts payable activities based on office expenditures. If working in MFM, arranges and facilitates bi-weekly case conference.

Requirements

High school diploma or GED.
One year of experience in a healthcare office setting with supervisory duties.
Excellent organizational, interpersonal, conflict resolution, and verbal and written communication skills.
Solid knowledge of and experience in billing and health insurance guidelines and practices, including commercial, CMS and managed care payers.
Solid knowledge of and ability to use electronic health records, scheduling, charging and billing systems.
Intermediate to advanced computer skills.
Proficient with Microsoft Word and Excel.
Ability to effectively manage multiple locations.
Ability to respond efficiently and effectively within the realm of several fast-paced environments.

Nice To Haves

Bachelor's degree in business.
Knowledge of insurance (ICD-9/10 coding, CMS regulations, state/federal regulations, CLIA, DOH, OSHA regulations).

Responsibilities

Implement provider scheduling to ensure maximum productivity.
Coordinate scheduling of resources including exam rooms and equipment.
Schedule staff to ensure adequate coverage, potentially requiring cross-coverage between locations.
Make recommendations to enhance practice growth and volume.
Approve all expenditures.
Manage office inventory of supplies and equipment.
Ensure supplies and setup for efficient nighttime services.
Interview and hire staff for various locations, adhering to salary budgets.
Appraise performance, reward, and discipline employees.
Address complaints and resolve problems.
Complete timely and accurate statistical reports (e.g., monthly referrals, provider hours, vacation, financial information).
Attend CH meetings as assigned.
Coordinate practice management participation in provider meetings.
Conduct ongoing staff meetings with documented minutes.
Focus on patient satisfaction goals to increase volume.
Ensure performance reviews, in-service education, and employee compliance issues are addressed.
Operate in a fiscally responsible manner to achieve operational efficiency and adhere to policies.
Ensure physicians and staff adhere to DNV-GL standards and coding requirements.
Interact with insurance and managed care companies regarding billing and referrals.
Research feasibility of accepting new plans and complete applications.
Participate in the budgeting process and make recommendations for equipment needs.
Monitor budget compliance and take action to avoid variances.
Manage office accounts payable activities.
Arrange and facilitate bi-weekly case conferences (if working in MFM).